Reporter-Jobsuche für Customer Experience

274 Jobs für Customer Experience

Field Service Technician Farmington Hills, MI,

Installs new or modified equipment at customers’ facility to ensure full functionality according to specifications Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problemAnalyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective actionCoordinates problem resolution with engineering, customer service, and other personnel to expedite repairsProvides on-site technical assistance to help troubleshoot and repair equipment Associate’s degree or equivalent from 2 year college or technical school; or 6-12 months related experience and/or training; or equivalent combination of education and experience

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SAP CS Consultant with German remote (EU)

Develop functional specifications for enhancements, interfaces, reports, and forms. Support testing activities including unit testing, integration testing, and user acceptance testing. Provide post-implementation support and resolve production issues related to SAP CS.

Stellenangebot SAP CS Consultant with German ansehen

Principal App Engineer (m/w/d) - App & Web - onsite in Hamburg or Berlin Hamburg oder Berlin (hybrid)

As a Principal position, this role requires a high degree of autonomous working and reports directly to the Director of Engineering. You will be the primary technical lead responsible for all app teams, driving technical discussions and ensuring our solutions are robust and forward-thinking.

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Teamlead Product (m/w/d) - Product Sorting - onsite in Hamburg Hamburg oder Berlin (hybrid)

Own and continuously improve the sorting & ranking logic by balancing commercial KPIs (e.g. conversion, revenue, margin), customer relevance, and operational constraints Work data-driven, leveraging A/B testing, reports, and analyses to derive actions that are truly oriented towards customer needs and business impact Collaborate closely with Data Science and Engineering to implement scalable, performant, and AI-supported ranking solutions Manage and communicate with all relevant stakeholders across Business, Tech, and Analytics Translate stakeholder demands, commercial goals, and operational requirements into actionable and scalable product solutions Triage operative issues, identify technical dependencies, and evaluate business impact Lead cross-team initiatives and collaborate closely with other Tech Teams (e.g.

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(Junior) ERP Consultant Customer Support Września, Poland

YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!

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(Junior) ERP Consultant Customer Support Września, Poland

YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!

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Analyst*in für Customer Journey & Performance (gn) - hybrides Arbeiten (Remote & Präsenz) Düsseldorf

Ihre Aufgaben Analysieren und optimieren Sie den E-Commerce-Shop sowie die Antragstrecken (SCIP-Baukasten) mithilfe von Nutzerdaten, A/B-Tests, Conversion-Raten und UX-AnalysenEntwickeln Sie gezielte Maßnahmen zur Steigerung von Conversion und Umsatz – und setzen diese erfolgreich umDurch Ihre Arbeit an der Optimierung der Online User Journeys (UX/Design) schaffen Sie ein nahtloses und positives KundenerlebnisDetaillierte Traffic-Analysen führen Sie eigenständig durch und leiten daraus konkrete Handlungsempfehlungen abDie Überwachung der relevanten Antragstrecken liegt in Ihren Händen; auftretende Fehler beheben Sie in enger Abstimmung mit der IT schnell und zuverlässigKampagnendaten werten Sie aus und erstellen aussagekräftige Reports zur Performance-ÜberwachungGemeinsam mit dem Marketing-Team und anderen Fachabteilungen stimmen Sie Maßnahmen ab und sorgen für eine reibungslose ZusammenarbeitExterne Agenturen und Dienstleister steuern Sie zielgerichtet und stellen die Qualität der Ergebnisse sicher Ihre Fähigkeiten Ein erfolgreich abgeschlossenes Studium im Bereich E-Commerce, BWL oder Marketing – oder eine vergleichbare Ausbildung – bildet die Grundlage für Ihre ExpertiseMindestens zwei Jahre relevante Berufserfahrung im E-Commerce, in Web- und Performance-Analytics sowie in der Conversion-Rate-Optimierung (CRO) bringen Sie mitSie verfügen über grundlegende Kenntnisse in Web- und Datenanalyse, Tracking, User Experience und A/B-Tests (z.

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Sales Engineer North Spain (w/m/d) Alava, Biskay, Gipuzkoa, Bilbao

Your role As a Sales Engineer, your mission is to drive sales growth for our business by leveraging your technical expertise and understanding of customer needs. You will report to the Sales Manager and work closely with the engineering and product teams to ensure the successful implementation of sales strategies.

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Sales Engineer, SVD - Southeast Memphis TN,Atlanta GA,Miami FL

Main Responsibilities: Sell Leybold products to an assigned account base within a geographic region, focusing on Scientific sectors such as Space Research, High Energy Physics, Fusion, Quantum Computing, Nuclear Medicine, Semiconductor, Solar, Analytical, Coating, and more.Split time between home office and customer site visits to conduct sales meetings, product demos, and troubleshooting at advanced factories and R&D facilities.Establish and execute aggressive sales strategies and goals in alignment with segment and product marketing and the Head of Sales.Identify and secure new business opportunities for Leybold products and services.Ensure customer satisfaction and resolve complaints by coordinating with internal departments.Provide professional sales support including technical assistance, product selection, quotations, contract terms, and administration.Complete all required reports—monthly, visit, forecasts, expenses—accurately and on time.Use CRM tools for all reporting as directed by sales management.Attend trade shows, seminars, and training to stay informed on industry trends and competitive offerings.Set short-term (12-month) and long-term (3-year) sales goals.Demonstrate key products at customer sites.Maintain company property including vehicle, computer, demo equipment, and consignment stock.Perform other duties as assigned.To succeed, you will need We welcome applicants from all backgrounds—even if you don’t meet every listed requirement.

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Senior Quality Assurance Manager (m/w/d) - SCAYLE - onsite in Hamburg or Berlin Hamburg or Berlin (hybrid)

What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.

Stellenangebot Senior Quality Assurance Manager (m/w/d) - SCAYLE - onsite in Hamburg or Berlin ansehen

Project Manager (all genders) MX

Location: Mobile Work (Mexico) What you’ll do   Lead the charge: Manage cross-functional teams to deliver software into major retail environments Be the face: Build strong customer relationships as the main contact throughout the project lifecycle Keep it agile: Support Agile processes and enable smooth development execution Own the numbers: Manage budgets, forecasts, and invoicing with precision Stay ahead: Report on status, risks, and financials across stakeholder levels Solve smart: Resolve issues, ensure quality, and keep projects on time and on budget   What you bring   A degree in Computer Science, IT, or a related field Strong experience in the Central/Latin America`s retail market, experience in IT/software projects; POS background is a plus Proven success in managing customer-facing projects, including budgeting and contracts Strong communication skills and confidence in stakeholder management Team-oriented, creative in problem-solving, and adaptable to dynamic environments Fluent in English Willingness to travel and take your expertise global

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Sales Manager Advanced Optics Sales Office Paris

Defines needs of market studies for specific markets and initiates benchmarking in close cooperation with relevant internal specialists; monitors competitors’ activitiesPlanning/Strategy/Reporting: Delivers monthly rolling forecasts and performance reports, including deviation analysis and action plan. Reviews monthly performance of account plan (sales/net profit, EBIT/ROS, Sales and GM, total potential for SCHOTT, SCHOTT’s share of wallet per location and business).

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IV Sales -Lithium battery Guang Dong

Your role As Sales Role, your mission is to drive sales growth for our business by leveraging your technical expertise and understanding of customer needs. You will report to the Regional Sales Manager and work closely with the engineering and product teams to ensure the successful implementation of sales strategies.

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Application Support Engineer (OT) Cyberjaya

Monitoring & Analysis Monitor applications and infrastructure using tools.Analyze performance data, identify bottlenecks, and recommend improvements.Create dashboards and KPI reports. Maintenance & Administration Perform regular maintenance for OT applications.Maintain master data based on service requests.Manage Kubernetes deployments and scaling.Ensure compliance with IT/OT security standards.

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Project Coordinator (m/f/d) – Automotive Industry Ostrava-P?ívoz

Key Responsibilities Overall management and coordination of site operations in the Automotive environment in accordance with defined processes, standards, and management instructionsDisciplinary and functional leadership, development, and motivation of site employeesPlanning and control of personnel deployment, capacity management, and vacation schedulesEnsuring compliance with Automotive-specific quality, occupational health, safety, and environmental requirementsOrganization and documentation of safety briefings, instructions, risk assessments, and emergency measuresResponsibility for workplace organization, tools, equipment, and operational resourcesCoordination of operational planning, order execution, reporting, and documentationReview and approval of operational reports, time confirmations, and performance dataActive implementation and monitoring of Continuous Improvement (KVP) initiativesOrganization of first aid readiness and required occupational medical examinationsActive communication and enforcement of safety and health protection measuresMaintenance and development of customer relationships at the assigned operational sitesConfident use of SAP for operational processesBusiness development in the surrounding area.

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Teamlead Product (m/f/d) - Search Engine - onsite in Hamburg Hamburg (hybrid)

MySQL Python Google BigQuery Gitlab What you will do Manage your team independently and take responsibility for the team’s output as well as end-to-end feature conception & planning Steer an experienced development team within an agile working culture (SCRUM, Kanban) – organize and moderate agile meetings (e.g., standup, planning, retrospective, feature demonstrations, etc.) Work data-driven, based on reports and analyses, to derive actions oriented toward customer needs Manage and communicate with all relevant stakeholders Understand stakeholder demands, needs, and issues – translate them into actionable & feasible product requirements and build scalable tech solutions Triaging operative issues, identifying technical dependencies, and evaluating business impact Lead cross-team projects and collaborate closely with other tech teams to execute end-to-end solutions Who you are Master’s degree or equivalent in a relevant field 7–10 years of experience in product management for tech products within software development, focused on backend systems Proven expertise in agile methodologies and collaboration with developers, data scientists, and QA managers Strong understanding of technology, business processes, and functional dependencies Hands-on experience with e-commerce systems, ideally in retail Skilled in IT project management and leading cross-functional initiatives At least 2 years of team leadership experience Analytical, detail-oriented, and customer-focused with a proactive mindset Exceptional communication skills in English, adaptable to diverse perspectives Comfortable in international work environments, with a focus on efficiency and solutions Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Laracast account for free Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office Remote AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU.

Stellenangebot Teamlead Product (m/f/d) - Search Engine - onsite in Hamburg ansehen

Senior Data Analyst (m/f/d) - Shop Analytics - onsite in Hamburg or Berlin Hamburg oder Berlin (hybrid)

MySQL Python Google BigQuery Gitlab What you will do Conduct in-depth analyses on shop user behavior to uncover actionable insights Drive shop optimization and growth by providing analytical insights to Business and Product Owners and influencing product enhancements Shape the success metrics for our shop, developing and monitoring KPIs that directly impact millions of users’ shopping experiences Provide full-cycle A/B test analytical support to optimize shop performance Define tracking requirements and support QA of tracking implementations to ensure data accuracy and reliability Design and implement advanced dashboards, enabling self-service analytics across the organization Collaborate with multiple stakeholders across the organization to answer shop-related questions with analytical insights, supporting business decision-making Who you are Advanced proficiency in SQL for complex data analysis and querying large datasets Expertise in e-commerce KPIs and funnel analysis Solid understanding of web analytics and experience working with frontend tracking data (GA4 experience is a plus) Experience with data visualization tools (e.g., Looker Studio, Tableau, or similar) to create compelling dashboards and reports Advanced knowledge of A/B testing methodology and statistical analysis for experiment design and interpretation Strong understanding of customer segmentation and cohort analysis in the  e-commerce context Proactive and self-driven, with the ability to work independently and drive projects from conception to completion Collaborative mindset, adept at working with cross-functional teams and building strong relationships with stakeholders Pragmatic approach to problem-solving, consistently delivering efficient, data-driven solutions.

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Project Manager (m/f/d) DE - Igersheim-Harthausen

Job description / Your role: Serve as the responsible project manager for customer programs, ensuring alignment with scope, timelines, and quality expectations Take a leading role in preparing technical and commercial proposals for customer projects Manage the planning and scheduling of projects, including allocation of resources, budgeting, and timeline control in accordance with established project management standards Assume full ownership of assigned projects, ensuring delivery on time, within budget, and to the highest quality standards Take responsibility for the risk management according to space standards Create and maintain comprehensive project documentation, including customer-facing documents and internal reports Plan, host, and manage internal and external project reviews to monitor progress and ensure stakeholder alignment Supervise and guide project team members, ensuring clear roles, responsibilities, and collaboration within the dedicated project team Join us in shaping the future of space technology, as we move from single-piece manufacturing to scalable, industrial production.

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Senior Quality Assurance Engineer (m/f/d) - Checkout - Hamburg or Berlin (hybrid) Hamburg or Berlin (hybrid)

What you will do: Focus on the design, development, and execution of automated end-to-end tests Manage and prioritize bug reports, keeping their business value in mind Lead regression testing, identify and resolve defects to ensure the stability of high-traffic customer interactions and transactions Analyze complex workflows, data flows, and database interactions to identify potential areas for improvement in test coverage and performance Report bugs and reproduce them throughout the complete bug cycle Coordinate testing efforts to ensure the delivery of quality features Advocate for product quality within cross-functional teams Contribute to ABOUT YOU’s long-term automation strategy in testing Who you are: 4+ years of experience in QA, testing, and debugging REST backend applications, with strong knowledge of HTTP methods, status codes, headers, and error handling Proficient in API validation against OpenAPI/Swagger specifications 4+ years of experience with JavaScript/TypeScript or other OOP languages, using frameworks like Mocha/Playwright, and GitlabCI 2+ years of experience working with relational and NoSQL databases, focusing on integration and data flows Passionate about automation and building maintainable test suites that provide continuous feedback, with strong skills in both exploratory and automated testing Experienced with agile methodologies Excellent communication skills, including fluent written and spoken English for clear collaboration Solid understanding of transaction systems, gateways, customer data, and large-scale database structures Committed to identifying and addressing issues early, ensuring high-quality customer-facing features and services Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy Central Location Flexible Working Hours Professional training Dog-friendly office Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities, and ethnicities feel welcomed and accepted exactly as they are.

Stellenangebot Senior Quality Assurance Engineer (m/f/d) - Checkout - Hamburg or Berlin (hybrid) ansehen

Key Account Manager - Functional & Culinary Food Ingredients (m/f/d) USA

USA is looking for a Responsible for selling directly to a complex set of customers in the mentioned geographical regionAbility to develop a thorough understanding of the customer’s business plan and operation.Utilize our supplier’s expertise to continually bring new solutions to our customers to help them develop new products and solve problems.Build, retain and expand strong multi-level and cross functional relationships with key decision makers within the customer base including Purchasing, R&D, Marketing, Operations, and Quality, etc.Develop a thorough understanding of customers’ business plan and operation.Bringing together needs of various departments or functions in the customer organization to create a strong compelling reason to take on VAN HEES products for testing, validation and ultimate purchase.Mangement of various Distributor/s and relationships / cross functional projects.The Regional Sales Mgr. will report to Managing Director/EVP NA.Bachelor’s degree in food science or a related discipline required.At least 10 years of experience and demonstrated new product development success with food ingredients sales with a track record of demonstrated sales growth.Experience with one or more of the following industries a must: meat, poultry, dairy, seafood, flavor companies, snack foods, nutraceuticals, convenience foods, beverage.Strong organizational and multitasking skills with attention to detail.Excellent verbal and written communication abilities.Team-oriented with a positive attitude and ability to work across all business levels.Skilled in data analysis, problem-solving, and presenting recommendations.Proficient in Microsoft Office (Excel, Outlook); experience with Salesforce and Power BI is a plus.Extensive travel required (60%+), including overnight trips.Job Type: Full-time  Competitive pay and bonus program401kGenerous paid time offFlexible work scheduleCar allowance and much more!  

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Field Service Technician Waukesha ǀ US ǀ Wisconsin

Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.

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Field Service Technician Waukesha ǀ US ǀ Wisconsin

Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job. 

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AIRBUS - Embedded Software Developer (f/m/d) 82024 Taufkirchen

Software Implementation Implement software for new and existing products according to design and coding principles Write effective and comprehensive unit tests Perform integration activities on target hardware and integrate generated code Software Validation & Verification Validate and verify software from unit tests through to flight tests Ensure all requirements are verified in line with program needs Produce test reports to support product release, qualification, and certification Contribute to the overall V&V strategy Release Management & Planning Develop release plans aligned with system development and customer needs Ensure timely availability of releases to customers Follow defined release management processes Software Definition & Design Collaborate with systems engineering and customers to capture high-level software requirements Produce and maintain complete software design documentation for DeckFinder products Define high-level and low-level software requirements Contribute to the overall design strategy Team Contribution Support engineering planning and process improvements Participate in global technical sales support activities Join trials teams for safe and effective deployment of DeckFinder and test assets   Qualifications & Requirements Education Bachelor’s degree (or higher) in Computer Science or related field Professional Experience Minimum 4 years in IT/Information Systems Proven experience in software engineering across V-Model responsibilities Strong track record in developing unit and integration tests Experience with airborne systems and DO-178B/C compliance is a plus Technical Skills Proficiency in C (mandatory) Embedded software development expertise (scheduler, U-Boot, firmware, I/O) Experience with MISRA-C standards Working knowledge of Xilinx ARM Cortex SoC Knowledge of C++ (QT), Python, MATLAB/Simulink is a plus Familiarity with Lauterbach Embedded Trace and debugger desirable Experience with Atlassian toolchain is nice to have Additional Skills Team player with a proactive mindset Ability to work in an international environment Strong analytical and problem-solving skills Languages Professional fluency in English (mandatory) German is an advantage Bei uns zählt die Qualifikation – unabhängig von Alter, Geschlecht, Behinderung, sexueller Orientierung/Identität sowie sozialer, ethnischer und religiöser Herkunft.

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Engineering Project Manager (m/f/d) Bern

Ensures that initiatives are aligned with the business objectives and strategic philosophy Responsible for providing cGMP compliant processes and facilities suitable for FDA and global regulatory approval Responsible for generation of regular project reports (financial updates, project schedules, risks and summary of current activities) for site Sr. Management and Global Steering Committees Project Teams are responsible for completion of project lifecycle activities through performance qualification Influences teams to work collaboratively, to be customer focused and to deliver superior performance through personal leadership abilities, mentoring and effective communication.

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Team Leader Customer Service with German (gn) - Location Bucharest Bucureşti

You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.

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Project Engineer - Sales & Engineering Liaison (m/f/d) Rostock, DE, 18059 / Rostock, DE, 18057

YOUR TASKS Review and assess customer requirements for feasibility, cost, and timeline Manage Sales Engineering Requests through the PSR (Project Specific Request) process Edit and maintain PSRs in the PLM system Lead coordination rounds with global Sales Engineers and set priorities for PSRs Initiate expert discussions to resolve requirements on time Prepare reports and analytics on requests Improve customer satisfaction and response times Provide transparency on team workloads and performance   YOUR PROFILE Degree in engineering and 3–5 years of experience in engineering project management or equivalent Experience working at the interface between Engineering/R&D and Sales Excellent English communication skills, German or Spanish is a plus Strong organizational and intercultural competence Entrepreneurial mindset with problem-solving and conflict resolution skills Self-driven, structured, and a team player with initiative       YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.

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Accounts Receivable Specialist Milford, CT (US)

Process credit notes, debit notes, and adjustments. Monitor aging reports and follow up on overdue accounts. Conduct regular collection calls and send reminder statements. Negotiate payment plans where necessary.

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Project Engineer / Alpha Test Tool Coordinator (m/f/d) Carinthia (Austria)

Planning and coordination of hardware tests Ensuring timely availability of materials, equipment, and internal resources Continuous communication with all stakeholders and clarification of technical open points Preparation of test summaries, status reports, and management presentations Preparation for and support during program reviews Technical background (Mechanical Engineering or Systems Engineering) Experience in project management and test coordination Very good English skills (documents & meetings predominantly in English) – mandatory Experience working in cross-functional environments High level of proactivity, structured working style, and strong communication skills Experience in hardware test environments related to process engineering or chemical plant systems Understanding of test materials and lab logistics Proficiency in MS Office required Support throughout the entire application process Ihr Kontakt Ansprechpartner Patrick Thomas Marolt Referenznummer 863776/1 Kontakt aufnehmen E-Mail: patrick.marolt@hays.at Anstellungsart Freiberuflich für ein Projekt

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Project Management Officer (m/f/d) Hinwil

Office Suite), processes, and governance frameworks Proven track record in stakeholder coordination across engineering, production, quality, procurement, and product management Experience creating decision-ready analyses, status reports, and steering documents for senior leadership Demonstrated ability to manage risks, issues, and structured change processes in complex projects and programs Proficiency in English required; advanced German highly desirable Project extension Hays helps you gain a foothold in innovative companies Fascinating, innovative environment in an international atmosphere Ihr Kontakt Ansprechpartner Jil Zoltai Referenznummer 863820/1 Kontakt aufnehmen E-Mail: jil.zoltai@hays.ch Anstellungsart Freiberuflich für ein Projekt

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SVD National Key Account Manager shanghai, suzhou, wuxi

SVD National Key Account Manager As a SVD National Key Account Manager, your mission is to [briefly describe the main mission]. You will report to [add Hiring Manager title]. You will To be in charge of Scientific vacuum division Key accounts of China in R&D and ANA , and responsible for the sales result of this kind of business.Identify the tailored strategy and long term cooperation of every defined Key Account customers and report to her/his manager.Follow up the full process of Key Account inquiry. 

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Site Manager Waukesha ǀ US ǀ Wisconsin

Completes required documentation on-site, e.g. cost tracking on installation budget, technicians on-site, daily reports to the Project Manager and customer; completes safety and customer documentation as required. Interfaces with Engineering, Production and Project Management personnel to solve technical problems or project issues.

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Site Manager Waukesha ǀ US ǀ Wisconsin

Completes required documentation on-site, e.g. cost tracking on installation budget, technicians on-site, daily reports to the Project Manager and customer; completes safety and customer documentation as required. Interfaces with Engineering, Production and Project Management personnel to solve technical problems or project issues.

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Sales Manager Quartz Glass China, Semiconductor Shanghai

关于我们 您的任务 Achieves planned KPIs (sales, number of new opportunities) by ensuring sufficient order incomeElaborates sales plans, forecast and performance reports including deviation analysis and action plan for assigned customersPlans, directs, and coordinates customer strategy and activities including milestone plans.Manages Key Accounts (local OEMs) including direct customers, value chain stakeholders and end usersSets up and executes regular customer visitation schedules and captures results of visits in CRM.Generates inquiries from customers and related quotations with support of Customer Service and other internal entities, authorizes quotation and pricing.

Stellenangebot Sales Manager Quartz Glass China, Semiconductor ansehen

Manager of the Shift Team Prag, Hauptstadt Prag, Tschechien

This includes the day to day people management, work assignment, KPI/IKO evaluation, development plans and couching the team (9 direct and up-to 60 indirect reports); -Recovery management in case of major infrastructure incidents including coordinating any recovery efforts across all involved ITS support teams; -Accountability of first level incident management support for all systems supported by ITS by make use of service delivery skills and customer focused approach; -Participation in root cause analyses of infrastructure incidents and helps to implement the eventual solution.

Stellenangebot Manager of the Shift Team ansehen

Sales Manager - Alpine Brands: Salewa, Dynafit, Pomoca US

This position will execute the wholesale sales strategy for the local market, execute the local trade marketing plan, report regularly to key stakeholders, lead the communication to sales reps and retailers, optimize the product assortment, and drive growth.

Stellenangebot Sales Manager - Alpine Brands: Salewa, Dynafit, Pomoca ansehen

Sales Manager - Alpine Brands: Salewa, Dynafit, Pomoca US

This position will execute the wholesale sales strategy for the local market, execute the local trade marketing plan, report regularly to key stakeholders, lead the communication to sales reps and retailers, optimize the product assortment, and drive growth.

Stellenangebot Sales Manager - Alpine Brands: Salewa, Dynafit, Pomoca ansehen

Nordic Marketing & Communication Stockholm, Stockholm, Schweden

You’ve got to be sharp, and you must be on your game every day… because you will be an essential part of everyday life. In this role you report to our Nordic CEO and the position is located in Stockholm, Sweden. You are a part of the regional Marketing and Communication team and network with a region we call MLEMEA, Mainland Europe, Middle East and Africa.

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Country Manager - Ivory cost Tunis ǀ TN ǀ Tunis

Local community and general public sales budgets and forecasts: track sales and service performance, prepare and implement country budgets according to group wide guidelines, provide regular reports on sales result, risks and opportunities Your Qualifications Technical /engineering background Formal education: Degree in Business, Sales, Marketing or a related Field.

Stellenangebot Country Manager - Ivory cost ansehen

Country Manager - Ivory cost Tunis ǀ TN ǀ Tunis

Local community and general public sales budgets and forecasts: track sales and service performance, prepare and implement country budgets according to group wide guidelines, provide regular reports on sales result, risks and opportunities  Your Qualifications Technical /engineering background Formal education: Degree in Business, Sales, Marketing or a related Field.

Stellenangebot Country Manager - Ivory cost ansehen

Quality Assurance Manager Lebanon

About us Your Contribution Lead, coach, and motivate employees within respective area of responsibility, while providing direction to achieve department goals and objectivesAssist in developing department budget and investment plan(s) according to strategic goalsCultivate employee talent through training and coaching measures, while also conducting employee performance reviewsSupport the development and updating of Quality Assurance programs, policies, processes, procedures and controlsReview, analyze and report on quality discrepancies related to SCHOTT products, while developing disposition and corrective actions for product discrepanciesManage the review of batch records and avoid impacting shipment datesManage Department Training Coordinator activities and projectsManage document control activities to include, releasing, archiving, tracking and reporting of the document review process for controlled documentsLead and support the implementation of Systems and Compliance Improvements including site compliance, along with data integrity requirementsMeasure and analyze Quality System trendsOversee the internal audit function to ensure ongoing compliance to the Quality Management System (QMS)Maintain the Archive Room and document retention requirementsWrite and revise Standard Operating Procedures (SOPs) and provide training, as requiredManage the CAPA and Change-Control process to include, issuing, reviewing and approving stepsSupport all customer or registrar quality related audits and/or evaluationsUtilize quality tools, including Compliant-PRO, etc., for information, tracking and reporting purposes, as required by the Pharm Business UnitManage assigned CAPA(s) by performing root cause investigations, while defining resolution actions; implement preventive and corrective actions in a timely manner as a result of customer complaints or customer audit findingsHelp promote and implement safety/EHS directives and maintain a clean and safe workspaceAssure compliance with ISO certifications and cGMP, along with adherence to Company policies and procedures and Code of Conduct/safety guidelines Your Profile Bachelor’s Degree in Chemistry, Biology, Engineering or science related field, requiredMinimum three years of experience in Quality leadership roleSolid knowledge of ISO 9001, 14001, 15378, along with cGMP and ISOExposure to the glass forming industry and/or pharmaceutical industry, preferredThorough MS Office applications, SAP and electronic QMS systemsMulti-tasking abilitiesDecision makingDetail oriented approachForward/creative thinkingService orientedEffective communication skillsAbility to read, write and speak English language Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance  Other supplemental benefits available upon election Please feel free to contact usYour Profile Bachelor’s Degree in Chemistry, Biology, Engineering or science related field, requiredMinimum three years of experience in Quality leadership roleSolid knowledge of ISO 9001, 14001, 15378, along with cGMP and ISOExposure to the glass forming industry and/or pharmaceutical industry, preferredThorough MS Office applications, SAP and electronic QMS systemsMulti-tasking abilitiesDecision makingDetail oriented approachForward/creative thinkingService orientedEffective communication skillsAbility to read, write and speak English language

Stellenangebot Quality Assurance Manager ansehen

Commercial Manager Lactose & Permeate (abgeschlossen) Home Office

POSITION Responsible for the sales performance by developing and owning the strategy and annual business plans for Lactose & Permeate in line with the Whey Nutrition strategy Formulate and implementing sales plans and activities in the designated areas Maintainand further developing long term partnerships with customers Create new business opportunities by listening to customer needs and visiting fairs and potential new customers in order to acquire new business Ensure that customer requirements are effectively and efficiently met in full and liaising closely with the technical and customer care teams and the production facilities Provide sales reports and relevant market information on a regular basis Work closely together with other colleagues at Volac in Orwell and Felinfach Report to the Director Whey Nutrition.

Stellenangebot Commercial Manager Lactose & Permeate (abgeschlossen) ansehen

Power Platform Administrator SK - Bratislava

Deine Aufgaben Key Responsibilities: Design and Development: Maintain business applications using Microsoft Power Platform, including Power Apps, Power Automate, and Power BI. Develop/Change custom applications, workflows, and reports to meet business requirements. Application Administration: Manage and administer Power Platform environments, including security, data loss prevention, and compliance.

Stellenangebot Power Platform Administrator ansehen

Senior Automation Designer (m/f/x) Köln, Nordrhein-Westfalen, Deutschland

Prepare and conduct handover sessions to enable RPA/DPA experts from the business to take over maintenance and continuous improvement Properly document handover Perform code reviews As per four-eyes principle conduct code reviews of your colleagues’ implementations Provide detailed feedback Deliver status reports in project or team meetings Facilitate knowledge sharing within CoD & digitization community Share experience and document lessons learned Conduct Automation Academy onsite trainings Help further improving our methodology and align on best practices Support special CoD-relevant projects (i.e. technology exploration) In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)

Stellenangebot Senior Automation Designer (m/f/x) ansehen

Patient Support ICB Quality Co-ordinator TFP Oxford Fertility

Support the Patient Services Manager (PSM) with administration of the monthly cryo billing reports and review of the month-end deferred revenue/income list. Managing all ICB quality queries and reporting monthly, quarterly, 6 monthly and annually as per the schedules for each ICB.

Stellenangebot Patient Support ICB Quality Co-ordinator ansehen

Network Design Specialist (m/f/d) Hamburg, DE, 22419 / Rostock, DE, 18059

As a Network Design Specialist (m/f/d), you will be part of a global team responsible for creating technical network design documentation for onshore wind farms worldwide. The Network Design Specialist reports directly to the Group Lead IT Network Design & Configuration within the Global Project Management Department "IT Network, Security & Access".  

Stellenangebot Network Design Specialist (m/f/d) ansehen

Network Design Specialist (m/f/d) Hamburg, DE, 22419 / Rostock, DE, 18059

As a Network Design Specialist (m/f/d), you will be part of a global team responsible for creating technical network design documentation for onshore wind farms worldwide. The Network Design Specialist reports directly to the Group Lead IT Network Design & Configuration within the Global Project Management Department "IT Network, Security & Access".

Stellenangebot Network Design Specialist (m/f/d) ansehen

IT Project Manager (f/m/d) Energy Analytics Aachen

Transform complex datasets into clear, executive-level dashboards and reports to support business decisions. Maintain high-quality datasets through rigorous data cleaning, validation, and governance practices.

Stellenangebot IT Project Manager (f/m/d) Energy Analytics ansehen

IT Project Manager (f/m/d) Energy Analytics

How you can contribute: Develop accurate forecasts and predictive models, identifying trends, seasonality, and variances.Transform complex datasets into clear, executive-level dashboards and reports to support business decisions.Maintain high-quality datasets through rigorous data cleaning, validation, and governance practices.Translate analytical insights into actionable strategic recommendations for stakeholders.Lead, motivate, and coordinate project teams across international locations.Organise and manage projects efficiently, including scheduling, resource allocation, and task prioritisation.Make timely, informed decisions under pressure, balancing risks and project objectives.Solve project challenges creatively and flexibly, adapting to unforeseen changes while maintaining progress.Communicate goals, expectations, and project status clearly to teams and stakeholders.

Stellenangebot IT Project Manager (f/m/d) Energy Analytics ansehen

Business Line Manager / VP, SVD Export, PA

We offer a competitive compensation package (Relocation Assistance, Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, relocation assistance, short-term and long-term disability and more LEYBOLD USA INC. is an Equal Opportunity Employer – M/F/Disabled/Veterans #LI-Remote #UUY Job location Work Environment: Remote with extensive travel (approx. 50%, domestic & international).Physical Requirements: Ability to sit, stand, walk, use stairs, and occasionally lift up to 20 lbs.Team Structure: This role leads multiple direct and indirect reports within the Scientific Vacuum sales function.

Stellenangebot Business Line Manager / VP, SVD ansehen

Account Manager Sales Bekasi

Your Contribution Promotes and sells the complete pharmaceutical packaging (PP) product portfolio to dedicated international customers in the area responsibilityDefine sales strategy, projects, activities and create customer specific solutions with regards to products, services, conditions and problem solving.Develops and promotes sales growth & margins, aligns with key accounts, product management and marketing strategies / goalsActively analyzes and provides continuous updates about potentials to KAM, product management, marketing, customer service and production departments of product development, market trends, competitor information and new product opportunitiesVisits prospects and customers and provides regular updates and reports on customer/prospect visits and activities of dedicated local and international customersManage, maintain and update the customers’ file and system (CRM, Sales Database) according to established process and procedureWork closely with Customer Service to support him / her for Quotation, Account Receivables and Complaint handlingNegotiation of prices and payment conditions in coordination with the supplying unit or the KAM and give input in the global price negotiationsEstablishes the yearly budget and quarterly forecast for the dedicated local and international customers (per product group and supplying plant)Monitors budget achievement monthly and react accordingly if deviations occur.Assists with customer support for technical issues, audits, concerns, questions and acts as interface between customer, KAM and production siteGenerates customer contacts at various levels and functions (multi-channel selling)It is proactive as a team member and player to implement and reach departmental, plant and corporate objectivesProvides monthly summary reports about activities of domestic and international customers handled.Monthly competitor analysis as supporting data to take the right decision to retain or gain new market share or new customers.Monitoring quarterly Sales achievement to ensure yearly target achieved.Together with the Finance team, monitory Account Receivables on weekly basis to achieve the assigned target.Active participation in company activities that relate with customers, aside from the routine tasks.To ensure sales achievement assigned by company.To ensure customer satisfaction is reached by referring to global surver result.To ensure routine tasks, periodic tasks and variable tasks are well executed.The authority level follows the approval matrix guideline defined by global Schott Pharma.The authority level follows the approval matrix guideline defined by Schott Igar Glass.The authority level follows tasks and responsibilities given by direct superior accordance with the valid guideline.

Stellenangebot Account Manager Sales ansehen

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