Stellenbeschreibung Für unseren internationalen Kunden suchen wir in Vollzeit eine/n Coordinator Material Management (m/w/d) Ihr Profil: Sie haben eine abgeschlossene kaufmännische Berufsausbildung Sie haben sehr gute Kenntnisse in MS Office, insbesondere EXCEL Sie haben gute SAP Kenntnisse Sie sind kommunikationsfähig, teamfähig und auch unter Zeitdruck belastbar Ihre Arbeitsweise ist strukturiert und gut organisiert Zuverlässigkeit, Genauigkeit und ein hohes Maß an Eigenverantwortung gehören zu Ihren Stärken Ihre Aufgaben: Stammdatenpflege Erstellen und Auswerten von Reports in SAP, Tableau und Excel Erstellen von Dokumentationen Erfassung und Verfolgung von Bestellungen Kommunikation mit internen und externen Stakeholdern Wir bieten: Eine interessante Stelle mit vielseitigen, anspruchsvollen Tätigkeiten in einem zukunftsorientierten internationalen Unternehmen Eine intensive Einarbeitung Home-Office Ein Arbeitszeitkonto Eine angemessene Vergütung Kostenfreie Parkplätze Begeistert?
In addition, you will support pricing controlling by creating relevant reports and analyses that help assess target achievement.You will take responsibility for monitoring and documenting implemented pricing strategies and prepare results in a target‑group‑oriented manner for internal stakeholders.
As part of our team, you will take on the following responsibilities: You analyze, model, and optimize end‑to‑end business processes, systematically identifying process gaps and improvement potential.You derive concrete measures to increase efficiency and ensure the smooth implementation of optimization and improvement initiatives.In close collaboration with our Process Owners, you develop KPIs, dashboards, and reports to monitor process performance and assess the impact of process changes.You plan and facilitate optimization and analysis workshops and moderate cross‑functional alignment sessions.You manage interfaces between business units as well as relevant internal and external stakeholders.You manage projects, for example the implementation of modern technologies such as Process Mining and Task Mining, and accompany them from concept through execution.You communicate progress, results, and initiatives transparently to all stakeholders.You monitor market and technology trends in the process environment and strategically integrate them into our process and optimization strategy.
As part of our team, you will take on the following responsibilities: You are responsible for the sales territory in Germany, covering postal codes 83, 84, 93, and 94You are accountable for both existing customer management (60%) and new customer acquisition (40%)You maintain and further develop existing customer relationships in the truck segmentYou ensure a high level of customer satisfaction and actively work on churn preventionYou identify cross- and upselling opportunities for the following products: Europe-wide toll solutions, Europe-wide fueling solutions, VAT refund and mineral oil tax refund, Telematics solutions, TMS – Transport Management System, E-mobility solutions including depot charging and the @road charging card, additional products from the DKV Mobility portfolioYou acquire new truck customers within the assigned sales territoryYou sell the entire product portfolio to prospective new customers and develop customized solutions tailored to the specific needs of the transport industryYou analyze market trends and competitive activities and prepare regular reports and forecastsYou participate in industry events, trade fairs, and customer events, and build and sustainably maintain a strong network within the transport and logistics industry What makes you stand out You bring several years of field sales experience, ideally within the truck and transport environment, and preferably hold a completed university degreeYou have solid knowledge of the transport and logistics industryYou have strong German and English language skills, both written and spokenYou work confidently with MS Office (Excel, PowerPoint, Outlook) and ideally have experience with AI tools such as Copilot or ChatGPTYou are sales-driven, communicative, and able to work independently; you are results-oriented and demonstrate an entrepreneurial mindsetYou ideally live directly within the sales territory and have a home office; all required equipment will be provided by DKV We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.
What you can expect You support the creation, analysis, and presentation of core HR reports, such as headcount, FTE, turnover, and recruiting KPIs.You contribute to the development, enhancement, and automation of HR reporting solutions, including Power BI and Excel.You conduct ad hoc analyses and translate insights into clear, management‑ready presentations.You support HR cost planning, budgeting processes, and forecasting activities.You actively participate in HR projects, for example related to new reporting tools or people analytics initiatives.You help drive the standardization and documentation of HR reporting processes.You collaborate closely with the HR Controlling team and take ownership of your own scope while supporting the implementation of the company’s overall strategy.
What makes you stand out You hold a degree in Computer Science, Business Informatics, or a comparable qualification.You have strong expertise in SQL databases, including data modeling, table design, and data querying — ideally with experience in Snowflake.You bring experience in developing and integrating data products and are familiar with Azure Data Factory, Python, and modern cloud technologies (preferably Azure).You have hands‑on experience creating meaningful Power BI reports; knowledge of CI/CD or container technologies (e.g., Docker, Kubernetes) is a plus.You work analytically, communicate effectively, collaborate well in teams, and demonstrate a strong hands‑on mentality.You are fluent in English and have very good German skills; you also have a passion for financial databases and enjoy exploring new topics.
What makes you stand out You hold a degree in economics, (business) informatics, or a comparable qualification, and you have at least 3 years of experience in data governance, data management, or another data‑driven field.You have successfully supported data governance programs in complex organizational environments and know how to use and maintain data catalogs to keep data clean, discoverable, and well‑structured.You are confident working with modern data architectures, governance standards, and regulatory requirements, and you use analytical BI tools effectively for data‑driven analysis.You are proficient in MS Office—especially PowerPoint, Excel, and Word—and you create professional analyses, reports, and presentations that are convincing both in content and design.You work independently, systematically, and reliably, maintain a strong results orientation, and communicate fluently in both German and English.As a nice‑to‑have, you bring experience in product management and/or AI governance (e.g., EU AI Act).
As part of our team, you will take on the following responsibilities: You support the Project Management Office (PMO) in introducing project management structures and processes for the project portfolio.You also contribute to expanding the PMO’s range of services, support colleagues in project execution and project administration, and gain detailed insights into managing the project business.You work in day‑to‑day operations as well as on the design and implementation of KPIs, reports, and trainings.You have the opportunity to contribute every day and gain behind‑the‑scenes insights into our company.You quickly take on responsibility as a fully‑fledged team member and receive continuous support from mentors.
As part of our team, you will take on the following responsibilities: You support the analysis and preparation of marketing, campaign, and performance data (e.g. paid media, website, international campaigns).You create, maintain, and automate regular reports and dashboards (KPIs, funnel analyses, performance overviews).You contribute to measuring the success of marketing activities (e.g.
As part of our team, you will take on the following responsibilities: You provide operational support in the daily customer service for all toll products, with a focus on 2nd‑level ticket processing.You act as the operational and coordinating interface to the Customer Service team in the Shared Service Center Romania.You work closely with external partners and support the optimization of customer service processes for all toll products (in alignment with the Product Managers).You identify improvement opportunities in the Complaints Management System (MS Dynamics) and contribute new requirements.You create and update ISO‑compliant process and product documentation for internal trainings and external partners.You keep marketing and sales materials for toll products up to date.You support analyses and reports related to toll products and tickets (SAP, PowerBI, Analysis for Excel, JIRA SD/MS Dynamics, TAPE).You assist in testing new functionalities in MS Dynamics.
As part of our team, you will take on the following responsibilities: You are responsible for the design, further development, and management of strategic pricing to proactively optimize Customer Lifetime Value.You independently identify opportunities to increase customer value and derive pragmatic measures to optimize it.You create reports that enable continuous control and improvement of strategic pricing.You analyze large volumes of data on existing customers and transactions to track the Customer Lifetime Value of different customer groups.You design and establish strategic pricing models that determine future customer conditions based on customer and performance criteria – in close collaboration with sales offices and product teams.You incorporate the risk perspective into strategic customer pricing.You independently identify patterns and opportunities in the customer and product portfolio and implement pragmatic measures to optimize value.You advise product teams on determining optimal price levels and bundle prices for new products or price adjustments from a sales perspective, introducing new elements into pricing such as customer risk or expected Customer Lifetime Value.You manage relevant interfaces regarding customer conditions and pricing models.You present and discuss strategic pricing models at management level.
At the core is the question of which next action truly makes sense for our target group in a specific moment—derived from data, customer behavior, and model outputs along digital customer journeys, and effectively activated through the right mechanisms and touchpoints.You design and own Next‑Best‑Action use cases (cross‑ and up‑sell) for the micro‑customer portfolio, with a clear focus on the webshop, and translate webshop signals, purchase data, and model outputs into concrete, automated NBA logics (Next & Next‑Next Best Action).You establish and manage A/B testing and personalization for NBA modules in the shop—from hypothesis definition and prioritization to analysis and scaling.You work closely with Data Engineers, Performance Marketing, and Development to ensure end‑to‑end information flows between the webshop, CRM, ERP, customer portal, and additional systems, and you drive the structural setup of the NBA topic from a webshop perspective (standards, decision logics, fallbacks, governance).You define KPIs, tracking concepts, and reports to measure the (webshop) NBA impact.You act as the business owner for automated growth mechanisms in the shop and ensure scalability across all markets.
Power BI & SAP BW Report Developer (gn) full-time / part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Tech, FinTech, eCommerce, Shared Services).You bring a strong customer journey and CX mindset and think about service quality holistically by optimizing end‑to‑end customer journeys rather than individual interactions.You have a high affinity for technology in the CX and Customer Service environment and experience with modern QA, analytics, and conversation intelligence solutions across multiple channels (email, phone, chat, messaging).You have solid knowledge of common customer service and quality KPIs such as CSAT, NPS, FCR, AHT, Quality Score, or SOP adherence, and use them to derive insights, interpret performance, and steer operational units.You have experience coaching, training, and enabling operational customer service teams and leaders, especially in the context of new processes, products, SOPs, and QA standards.You bring hands‑on experience with AI‑driven QA and CX technologies, such as speech‑to‑text, automated quality scoring, topic detection, text and sentiment analytics, or generative AI use cases in service.You have experience with performance‑ and quality‑based incentive models for service teams, ideally with a direct link to monetary steering mechanisms.You have international experience in pan‑European or global customer service setups and are confident dealing with cultural and country‑specific differences.You have experience building QA dashboards, BI analyses, or management reports to support the operational steering of team leads and management.You have successfully completed a university degree (e.g. Business Administration, Business Informatics, or a comparable field).You are fluent in German and English, both written and spoken; additional European languages (e.g.
As part of our team, you will take on the following responsibilities: You are responsible for the sales territory - Central Germany You are accountable for managing existing customers and acquiring new customersYou maintain and further develop existing customer relationships within the fleet segmentYou ensure a high level of customer satisfaction and actively manage churn preventionYou identify cross- and upselling potential for the following products: national and international fuel supply, fuel and charging cards, charging solutions for corporate (@work) and private (@home) locations, fleet management software, telematics, and additional products from the DKV Mobility portfolioYou acquire new fleet customers within the assigned sales territoryYou sell the full product portfolio to prospective new customers and develop tailored solutions to meet the specific requirements of the fleet and mobility industryYou analyze market trends and competitor activities and prepare regular reports and forecastsYou participate in industry events, trade fairs, and customer events, and build and sustainably maintain a strong network within the fleet and mobility ecosystem What makes you stand out You bring several years of experience in field sales, ideally within the fleet, vehicle management, and mobility environment, and preferably hold a completed degreeYou have strong knowledge of the fleet, vehicle management, and mobility industryYou are fluent in German and English, both written and spokenYou are confident working with MS Office (Excel, PowerPoint, Outlook) and ideally have experience with AI tools such as Copilot or ChatGPTYou have a strong sales mindset, are communicative, work independently, are results-oriented, and act with an entrepreneurial spiritIdeally, you live directly within the sales territory and have a home office.