Verantwortungen Ganzheitliche Betreuung unserer Bestandskunden bei der Nutzung unserer Anwendung im Live-Betrieb Aktives Management der Kundenbeziehungen sowie Steuerung der vertraglichen Anliegen Zentrale Ansprechperson für alle Kundenanfragen Proaktive Beratung unserer Kunden zur optimalen Produktnutzung, um den Mehrwert der Anwendung voll auszuschöpfen Erstellung von kundenspezifischen Auswertungen und Reports Aufbau und kontinuierliche Optimierung der Prozesse und Tools für eine exzellente Kundenkommunikation Anforderungen Abgeschlossenes Studium im Bereich Marketing, Kommunikation oder eine vergleichbare Qualifikation Berufserfahrung in einer Rolle als Customer Success Manager oder Account Manager Hohe Serviceorientierung und Freude am Aufbau langfristiger Kundenbeziehungen Hands-on-Mentalität Ausgeprägte Kommunikationsfähigkeit und ein sicheres, professionelles Auftreten Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Visual Literacy - starkes visuelles Gespür für Modefotografie und Markenästhetik Erfahrung im Bereich Generative AI, Prompt Engineering oder digitaler Content-Produktion Erfahrungen im Transformationsmanagement Benefits Hybrid working Täglich frisches Obst Sportkurse Exklusive Mitarbeiter Rabatte Kostenlose Getränke Sprachkurse Company Events Relocation Unterstützung Mobilitätszuschlag Zentrale Lage Flexible Arbeitszeiten Weiterbildungs- angebote Hunde erlaubt AY Academy Feedbackkultur Firmenfahrrad Was ABOUT YOU ausmacht?
Location: Mobile Work (Mexico) What you’ll do Lead the charge: Manage cross-functional teams to deliver software into major retail environments Be the face: Build strong customer relationships as the main contact throughout the project lifecycle Keep it agile: Support Agile processes and enable smooth development execution Own the numbers: Manage budgets, forecasts, and invoicing with precision Stay ahead: Report on status, risks, and financials across stakeholder levels Solve smart: Resolve issues, ensure quality, and keep projects on time and on budget What you bring A degree in Computer Science, IT, or a related field Strong experience in the Central/Latin America`s retail market, experience in IT/software projects; POS background is a plus Proven success in managing customer-facing projects, including budgeting and contracts Strong communication skills and confidence in stakeholder management Team-oriented, creative in problem-solving, and adaptable to dynamic environments Fluent in English Willingness to travel and take your expertise global
Für die Zentralverwaltung in Kiel suchen wir zum nächstmöglichen Termin einen Erfahrenen Personalreferent (m/w/d) für die Betreuung des Zeitwirtschaftstools SEAK und das Organisationsmanagement in SAP Success Factors Ihre Aufgaben Aktive Mitgestaltung/Transformation der bestehenden Personalprozesse auf SAP Success Factors mit Fokus auf Organisationsmanagement Aufbereitung vorhandener Datenbestände zur Übernahme in SAP SF EC/ECP Optimierung bestehender Prozesse Implementierung neuer Prozessstruktur Key User und Coach für die Kolleginnen/Kollegen der HR Verantwortung für die richtige Anwendung der Zeitwirtschaft mit SEAK Erstellung von Reports/Auswertungen in SEAK, Spinifex und SAP SF und HCM über AdHoc-Query Ihr Profil kaufmännische Ausbildung und fachbezogenen Weiterbildung, wie z.B.
Your Responsibility E-Commerce Management Manage and oversee e-commerce activities on existing and new Amazon marketplaces within the EU9 region to maximize sales and profitabilityImplement strategic online measures to increase online distribution, product availability and brand presenceMonitor and analyze relevant KPIs to identify optimization potential and adjust online strategies accordinglyKeep up to date with the latest Amazon platform updates, guidelines and best practices Sales Growth Negotiate and manage contract with AmazonDevelop and implement strategies to increase conversion rates Reporting and Analysis Track and analyze performance indicators, including sales, conversion rates, customer reviews and website traffic for each Amazon marketplacePrepare regular reports on e-commerce performance and provide insights for management with a focus on trends and improvement opportunities within the EU9 regionIdentify trends and opportunities for optimization based on data analysis from Amazon markets Teamwork and Collaboration Represent the customer perspective and collaborate with internal teams to improve customer satisfactionWork with internal teams on pricing strategies, promotions and product launches tailored to relevant marketsCollaborate effectively with cross-functional teams from marketing, sales, logistics and financeCommunicate proactively and cooperate with colleagues to achieve shared goals Your Profile Completed degree in Business Administration, Marketing, E-Commerce or a comparable qualificationAt least 2 years of experience in the above-mentioned areasStrong analytical skills and numerical understandingExperience with online tools such as KeepaProactive working style and high self-motivationExcellent German and English skills, both written and spoken Think outside the box with us!
. • Three to five years related manufacturing experience is preferred • Ability to read and interpret documents such as safety rules, customer drawings, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to all levels of management and employees. • Be able to calculate figures and amounts such as proportions, percentages, measurements, area, circumference, and volume
USA is looking for a Responsible for selling directly to a complex set of customers in the mentioned geographical regionAbility to develop a thorough understanding of the customer’s business plan and operation.Utilize our supplier’s expertise to continually bring new solutions to our customers to help them develop new products and solve problems.Build, retain and expand strong multi-level and cross functional relationships with key decision makers within the customer base including Purchasing, R&D, Marketing, Operations, and Quality, etc.Develop a thorough understanding of customers’ business plan and operation.Bringing together needs of various departments or functions in the customer organization to create a strong compelling reason to take on VAN HEES products for testing, validation and ultimate purchase.Mangement of various Distributor/s and relationships / cross functional projects.The Regional Sales Mgr. will report to Managing Director/EVP NA.Bachelor’s degree in food science or a related discipline required.At least 10 years of experience and demonstrated new product development success with food ingredients sales with a track record of demonstrated sales growth.Experience with one or more of the following industries a must: meat, poultry, dairy, seafood, flavor companies, snack foods, nutraceuticals, convenience foods, beverage.Strong organizational and multitasking skills with attention to detail.Excellent verbal and written communication abilities.Team-oriented with a positive attitude and ability to work across all business levels.Skilled in data analysis, problem-solving, and presenting recommendations.Proficient in Microsoft Office (Excel, Outlook); experience with Salesforce and Power BI is a plus.Extensive travel required (60%+), including overnight trips.Job Type: Full-time Competitive pay and bonus program401kGenerous paid time offFlexible work scheduleCar allowance and much more!
. • Three to five years related manufacturing experience is preferred • Ability to read and interpret documents such as safety rules, customer drawings, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to all levels of management and employees. • Be able to calculate figures and amounts such as proportions, percentages, measurements, area, circumference, and volume
Ihre Aufgaben Follow-up on market & industry trends, producing reliable, accurate reports for the sales organization as a tool to steer business and internal stakeholders Continuously monitor competitors, providing key information to set the sales and support strategy Process, review and lead all incoming customer requests and keep all databases updated Lead the preparation of documentation and agreements (Tenders, MoUs, LOIs, Sales and Service Contracts, Agent, Dealership and Finder Agreements, etc.)
. • Three to five years related manufacturing experience is preferred • Ability to read and interpret documents such as safety rules, customer drawings, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to all levels of management and employees. • Be able to calculate figures and amounts such as proportions, percentages, measurements, area, circumference, and volume
. • Three to five years related manufacturing experience is preferred • Ability to read and interpret documents such as safety rules, customer drawings, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to all levels of management and employees. • Be able to calculate figures and amounts such as proportions, percentages, measurements, area, circumference, and volume
Eskalation an Kunden und Transportdienstleister Bearbeitung von Standgeldern, Transportschäden, Reklamationen und Retouren Vorbereitung der Abrechnung, Klärung von Abrechnungsdifferenzen Erstellung regelmäßiger Reports für die jeweiligen Auftraggeber Kontinuierliche Mitarbeit bei der Optimierung der Arbeitsprozesse Deine Fähigkeiten Abgeschlossene Ausbildung zum Kaufmann/-frau für Speditions- und Logistikdienstleistungen oder eine vergleichbare kaufmännische Ausbildung bzw.
Requirements Abgeschlossenes Studium im Bereich Schifffahrt, Logistik oder eine vergleichbare Ausbildung im Speditions- oder Transportwesen Mehrjährige Führungserfahrung im Customer Service, idealerweise im Umfeld von Containerlinien oder Spedition Sicherer Umgang mit MS Office (Word, Excel, Outlook) Ausgeprägte Teamorientierung, Kommunikationsstärke und ein professionelles Auftreten Strukturierte, lösungsorientierte Arbeitsweise mit hoher Eigenverantwortung Fließende Deutsch- und sehr gute Englischkenntnisse Pluspunkte: Erfahrung im Gefahrgutmanagement und im Umgang mit Claims Benefits 38-Stunden-Woche mit Gleitzeit und Überstundenkonto 13,5 Gehälter Betriebliche Altersvorsorge oder vermögenswirksame Leistungen Kostenfreies Deutschlandticket Vielfältige Online-Rabatte durch Corporate Benefits Strukturierte Einarbeitung mit Mentoring-Programm Eine langfristige Perspektive in einem internationalen, maritimen Umfeld Responsibilities Führe und entwickle Dein Team im Import Customer Service – fachlich wie disziplinarisch Sei die Stimme des Teams in Richtung Management und übersetze Strategie in klare operative Abläufe Unterstütze aktiv bei komplexen Vorgängen, wenn schnelle Lösungen gefragt sind Optimiere Prozesse, erkenne Engpässe frühzeitig und sorge für reibungslose Abläufe entlang der Container Supply Chain Überwache die Qualität von Reports, Auswertungen und Meldungen und sorge für Transparenz Informationen über den Arbeitgeber Unser Mandant ist die Deutschlandorganisation einer bekannten internationalen Linienreederei aus den globalen Top 10 mit Sitz in Hamburg.
#shapeandcreate Your Responsibilities: Act as an expert for SAP EWM and TM: provide technical advice and innovative solutions for complex challenges.Hands-on development: ABAP programming, enhancements (BADIs, User Exits), custom reports, interfaces (IDocs, RFCs, APIs), and UI technologies (Fiori, Screen Personas).Technical reviews, performance optimization, and troubleshooting of SAP SCM systems.Creation and maintenance of comprehensive technical documentation.Stay up-to-date with the latest SAP SCM innovations and industry trends.Support the integration of SAP EWM/TM with other SAP modules (e.g., PP, MM, SD) and external systems.
Das erwartet Sie Einarbeitung in das AufgabengebietJahressonderzahlungen wie Urlaubs- und Weihnachtsgeld nach sechsmonatiger BetriebszugehörigkeitPrämienzahlung möglich durch Mitarbeiter werben Mitarbeiter Ihre Aufgaben Betreuung von nationalen und internationalen KundenKundenauftragsabwicklung in SAPErstellung von AngebotenBearbeitung von ReklamationenPflege von Preisen und KonditionenSicherstellung des WorkflowsErstellen und Prüfen von Reports Das bringen Sie mit Erfolgreich abgeschlossene kaufmännische AusbildungBerufserfahrung im Customer SupportGute Englischkenntnisse in Wort und SchriftGute Kenntnisse in SAP R/3 sowie gute MS-Office-KenntnisseBelastbarkeit und VerantwortungsbewusstseinStrukturierte ArbeitsweiseKommunikationsstärke sowie DienstleistungsorientierungEngagement und Teamfähigkeit Benötigte Unterlagen Aktueller LebenslaufQualifizierungsnachweiseArbeitszeugnisse Die Zeit ist reif für Ihren Erfolg.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
You properly manage costs, investments and all factors affecting a profitable performance You report on sales, business performance, market information and finance YOUR PROFILE You have management and commercial experience in the food ingredients industry You demonstrate strong leadership with expertise in building high performing teams You have strong analytical skills and financial knowledge You have a commercial or food technology bachelor or master’s degree You are a native German speaker and you have fluent English language skills This position offers a key role within a growing, non-bureaucratic company environment which values entrepreneurship.
Sales Coordinator (m/w/d) - Customer Service Ihre Vorteile: Leistungsgerechte Vergütung Min. 30 Urlaubstage Flexible Arbeitszeiten Umfangreiche Einarbeitung Gute Weiterbildungsmöglichkeiten Kostenlose Getränke (Kaffee, Wasser, Tee) Kostenlose Parkplätze Ihre Aufgaben: Betreuung und Abwicklung von Kundenaufträgen im internationalen Umfeld (EMEA) Pflege und Aktualisierung von Kunden- und Preisdaten im ERP-System Enge Zusammenarbeit mit internen Fachabteilungen wie Vertrieb, Einkauf, Controlling und Logistik Unterstützung bei der Optimierung und Einführung neuer Prozessabläufe Koordination von Lieferungen, Gutschriften und Reklamationen in Abstimmung mit Lagern und externen Partnern Erstellung von Reports sowie Pflege von Kundenportalen und -tools Aktive Mitarbeit im Customer Service und Vertretung des Teams bei Bedarf Ihr Profil: Abgeschlossene kaufmännische Ausbildung oder wirtschaftliches Studium Mehrjährige Berufserfahrung im Kundenservice, Vertriebssupport oder Auftragsmanagement Sicherer Umgang mit MS Office, insbesondere Excel und PowerPoint; ERP-/CRM-Kenntnisse von Vorteil Gute Auffassungsgabe und Verständnis für komplexe Abläufe Sehr gute Englischkenntnisse in Wort und Schrift Strukturierte, selbstständige und teamorientierte Arbeitsweise mit „Hands-on“-Mentalität kununu Score / BS Cüsters: 4,8 - Weiterempfehlung: 100%: "Durch BS Cüsters zu meinem Traumjob" (Bewerber Kundenservice - September 2021) Bewerben Sie sich jetzt und erfahren Sie mehr über den Kunden und weitere interessante Jobangebote als Sales Coordinator (m/w/d) in Düsseldorf und Umgebung!
Conduct initial calculations and prepare business cases for Group Controlling. Create reports, analyses, and decision-support materials. Prepare internal and external presentations. Maintain accurate data in the CRM system.
Defines needs of market studies for specific markets and initiates benchmarking in close cooperation with relevant internal specialists; monitors competitors’ activitiesPlanning/Strategy/Reporting: Delivers monthly rolling forecasts and performance reports, including deviation analysis and action plan. Reviews monthly performance of account plan (sales/net profit, EBIT/ROS, Sales and GM, total potential for SCHOTT, SCHOTT’s share of wallet per location and business).
We offer a competitive compensation package (Relocation Assistance, Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, relocation assistance, short-term and long-term disability and more LEYBOLD USA INC. is an Equal Opportunity Employer – M/F/Disabled/Veterans #LI-Remote #UUY Job location Work Environment: Remote with extensive travel (approx. 50%, domestic & international).Physical Requirements: Ability to sit, stand, walk, use stairs, and occasionally lift up to 20 lbs.Team Structure: This role leads multiple direct and indirect reports within the Scientific Vacuum sales function.
Your Contribution Promotes and sells the complete pharmaceutical packaging (PP) product portfolio to dedicated international customers in the area responsibilityDefine sales strategy, projects, activities and create customer specific solutions with regards to products, services, conditions and problem solving.Develops and promotes sales growth & margins, aligns with key accounts, product management and marketing strategies / goalsActively analyzes and provides continuous updates about potentials to KAM, product management, marketing, customer service and production departments of product development, market trends, competitor information and new product opportunitiesVisits prospects and customers and provides regular updates and reports on customer/prospect visits and activities of dedicated local and international customersManage, maintain and update the customers’ file and system (CRM, Sales Database) according to established process and procedureWork closely with Customer Service to support him / her for Quotation, Account Receivables and Complaint handlingNegotiation of prices and payment conditions in coordination with the supplying unit or the KAM and give input in the global price negotiationsEstablishes the yearly budget and quarterly forecast for the dedicated local and international customers (per product group and supplying plant)Monitors budget achievement monthly and react accordingly if deviations occur.Assists with customer support for technical issues, audits, concerns, questions and acts as interface between customer, KAM and production siteGenerates customer contacts at various levels and functions (multi-channel selling)It is proactive as a team member and player to implement and reach departmental, plant and corporate objectivesProvides monthly summary reports about activities of domestic and international customers handled.Monthly competitor analysis as supporting data to take the right decision to retain or gain new market share or new customers.Monitoring quarterly Sales achievement to ensure yearly target achieved.Together with the Finance team, monitory Account Receivables on weekly basis to achieve the assigned target.Active participation in company activities that relate with customers, aside from the routine tasks.To ensure sales achievement assigned by company.To ensure customer satisfaction is reached by referring to global surver result.To ensure routine tasks, periodic tasks and variable tasks are well executed.The authority level follows the approval matrix guideline defined by global Schott Pharma.The authority level follows the approval matrix guideline defined by Schott Igar Glass.The authority level follows tasks and responsibilities given by direct superior accordance with the valid guideline.
Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. You will • Report into the Operations Manager. • Conduct planned and ad hoc services to inspect, service, troubleshoot, and repair various technical systems.
Refine and execute our go-to-market strategy and pipeline generation initiatives, supported by strong cross-functional collaboration and execution.Lead the Team: Inspire and support a regional sales team, fostering a performance-driven, customer-focused culture. Mentor direct reports by participating in client and prospect meetings and engaging other BW Papersystems resources as needed. Attract, develop, and retain top talent.Build External Relationships: Maintain and grow relationships with existing customers, key accounts, and channel partners.
Lead the Team : Inspire and support a regional sales team, fostering a performance-driven, customer-focused culture. Mentor direct reports by participating in client and prospect meetings and engaging other BW Papersystems resources as needed. Attract, develop, and retain top talent.
Besucherumfragen, Online-Befragungen, Panel- & Universitätsprojekte) Datenanalyse und - Aufbereitung, um wertvolle Insights aus dem Besucherverhalten zu gewinnenMithilfe bei der Erstellung von Präsentationen, Reports und interaktive BI-Dashboards für interne StakeholderUnterstützung im Tagesgeschäft der Marktforschungsabteilung, z.B. bei der Durchführung von Befragungen im Europa-Park oder Wartung von Feedback-TerminalsEigenständige Dokumentation der Erkenntnisse zur internen Weiterverarbeitung Unterstützung bei der Entwicklung von strategischen Tools zur Weiterentwicklung des Teams Customer & Market Intelligence Dein Profil Du befindest Dich im Studium der Wirtschaftswissenschaften, Sozialwissenschaften, Psychologie oder in einem verwandten StudiengangGroßes Interesse an Marktforschung, Datenanalyse und KonsumentenverhaltenAnalytisches Denkvermögen und eine sorgfältige, strukturierte ArbeitsweiseAusgeprägte Kommunikations- und Teamfähigkeit, aber auch ein hohes Maß an Selbstständigkeit und VerantwortungsbewusstseinSicherer Umgang mit MS Office (Excel, PowerPoint)Sehr gute Deutsch- und gute EnglischkenntnisseDu kannst uns für sechs Monate vor Ort unterstützen Wir bieten Dir Ein vergütetes PraktikumSelbstständiges Arbeiten in einem jungen, engagierten TeamAbteilungsübergreifende Tätigkeiten in vielseitigen ProjektenVerantwortungsvolle Aufgaben in einem einzigartigen Familienunternehmen mit regionaler VerankerungWir leben eine positive Fehlerkultur und profitieren gemeinsam von unseren LerneffektenWertschätzung & VertrauenEin attraktives Angebot an Zusatzleistungen Dein Kontakt Ida Platt Ida.Platt@europapark.de 07822 77 15403 Lass Dich nicht entmutigen, wenn Du nicht alle Punkte unseres Job-Profils erfüllst.
Technische Ausbildung Anwendungskenntnisse gängiger QM-Methoden (APQP, FMEA, PPAP, 8D-Report) Einschlägige Erfahrung im Bereich Qualitätsmanagement Umgang mit QM Core Tools Erfahrung in der Vorbereitung und Durchführung von Audits, IAT 16949 Erfahrung mit Kundenanforderungen SAP-Kenntnisse Gute Englischkenntnisse Dann bieten wir: Einen spannenden Arbeitsplatz in einer dynamischen Industrie, facettenreiche Herausforderungen sowie persönliche und fachliche Entwicklungsmöglichkeiten in einem kollegialen Arbeitsumfeld.
You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.
Deine Aufgaben Du überprüfst regelmäßig die Daten, die über elektronische Schnittstellen mit den Kunden ausgetauscht werdenDu kümmerst Dich um die Betreuung und Beratung der KundenDu erstellst Auswertungen und Reporte, stehst im direkten Kontakt mit den Kunden und arbeitest eng mit dem zuständigen Außendienst zusammenZusätzlich übernimmst Du weitere administrative Aufgaben, wie zum Beispiel die Bearbeitung von Reklamationen Deine Fähigkeiten Du hast eine kaufmännische Ausbildung und idealerweise erste Berufserfahrungen im Bereich der AuftragsabwicklungDu bringst idealerweise 3-5 Jahre Berufserfahrung mitDu kennst Dich gut im Bereich der Auftragsabwicklung ausDu besitzt sehr gute MS-Office-Kenntnisse, insbesondere in Word und ExcelDu hast Erfahrung mit SAP R3Du verfügst über sehr gute Deutsch- und Englischkenntnisse in Wort und SchriftBelastbarkeit und eine ausgeprägte kommunikative Stärke gehören zu Deinen EigenschaftenTeamfähigkeit und eine hohe Kundenorientierung sind für Dich selbstverständlichGute bis sehr gute Englischkenntnisse und SAP R3-Kenntnisse sind eine Voraussetzung Das wird dir geboten Ein moderner ArbeitsplatzEin Superheroteam mit echtem TeamspiritEine echte und gelebte Work-Life-Balance mit Home Office MöglichkeitenUmfangreiche GesundheitsangeboteFahrtkostenzuschuss bewerbung@ps-direkt.com Tel. 0221-846909-0 oder schreib uns gerne auf Xing an!
Prince 2) An experienced professional contributor with responsibility for an advanced area of work in the professional field Knowledge and/ or experience in application of the subject matter expertise as described in the relevant Competencies Development sheets Inquisitive and analytical mind and excellent understanding of the role and potential for IT in a business context Proven ability to manage non-direct reports to achieve results and work in a multi-cultural multi-functional environment where consensus is critical for success Customer and end-user focused and excellent oral and written communications skills Analytical skills, conceptual thinking, customer focus, seeking information skills, forming relationships, planning and organization skills and teamwork WHAT IS THE PLUS POINT(S) Software AG (Apama, Terracotta) – min 2 years experienceJava.
Ihre Aufgaben Analysieren und optimieren Sie den E-Commerce-Shop sowie die Antragstrecken (SCIP-Baukasten) mithilfe von Nutzerdaten, A/B-Tests, Conversion-Raten und UX-AnalysenEntwickeln Sie gezielte Maßnahmen zur Steigerung von Conversion und Umsatz und setzen diese erfolgreich umDurch Ihre Arbeit an der Optimierung der Online User Journeys (UX/Design) schaffen Sie ein nahtloses und positives KundenerlebnisDetaillierte Traffic-Analysen führen Sie eigenständig durch und leiten daraus konkrete Handlungsempfehlungen abDie Überwachung der relevanten Antragstrecken liegt in Ihren Händen; auftretende Fehler beheben Sie in enger Abstimmung mit der IT schnell und zuverlässigKampagnendaten werten Sie aus und erstellen aussagekräftige Reports zur Performance-ÜberwachungGemeinsam mit dem Marketing-Team und anderen Fachabteilungen stimmen Sie Maßnahmen ab und sorgen für eine reibungslose ZusammenarbeitExterne Agenturen und Dienstleister steuern Sie zielgerichtet und stellen die Qualität der Ergebnisse sicher Ihre Fähigkeiten Ein erfolgreich abgeschlossenes Studium im Bereich E-Commerce, BWL oder Marketing oder eine vergleichbare Ausbildung bildet die Grundlage für Ihre ExpertiseMindestens zwei Jahre relevante Berufserfahrung im E-Commerce, in Web- und Performance-Analytics sowie in der Conversion-Rate-Optimierung (CRO) bringen Sie mitSie verfügen über grundlegende Kenntnisse in Web- und Datenanalyse, Tracking, User Experience und A/B-Tests (z.
Ihre Aufgaben Projektcontrolling: Bewertung der Projektkosten, Budgetüberwachung sowie Analyse von Abweichungen und Verfolgung der Projektmargen. Erstellung von Progress Reports für jedes Projekt, in denen potenzielle finanzielle Risiken identifiziert und entsprechende Anpassungsmaßnahmen vorgeschlagen werden.
Ihre Aufgaben Projektcontrolling: Bewertung der Projektkosten, Budgetüberwachung sowie Analyse von Abweichungen und Verfolgung der Projektmargen. Erstellung von Progress Reports für jedes Projekt, in denen potenzielle finanzielle Risiken identifiziert und entsprechende Anpassungsmaßnahmen vorgeschlagen werden.
Monitoring & Analysis Monitor applications and infrastructure using tools.Analyze performance data, identify bottlenecks, and recommend improvements.Create dashboards and KPI reports. Maintenance & Administration Perform regular maintenance for OT applications.Maintain master data based on service requests.Manage Kubernetes deployments and scaling.Ensure compliance with IT/OT security standards.
MySQL Python Google BigQuery Gitlab What you will do Conduct in-depth analyses on shop user behavior to uncover actionable insights Drive shop optimization and growth by providing analytical insights to Business and Product Owners and influencing product enhancements Shape the success metrics for our shop, developing and monitoring KPIs that directly impact millions of users’ shopping experiences Provide full-cycle A/B test analytical support to optimize shop performance Define tracking requirements and support QA of tracking implementations to ensure data accuracy and reliability Design and implement advanced dashboards, enabling self-service analytics across the organization Collaborate with multiple stakeholders across the organization to answer shop-related questions with analytical insights, supporting business decision-making Who you are Advanced proficiency in SQL for complex data analysis and querying large datasets Expertise in e-commerce KPIs and funnel analysis Solid understanding of web analytics and experience working with frontend tracking data (GA4 experience is a plus) Experience with data visualization tools (e.g., Looker Studio, Tableau, or similar) to create compelling dashboards and reports Advanced knowledge of A/B testing methodology and statistical analysis for experiment design and interpretation Strong understanding of customer segmentation and cohort analysis in the e-commerce context Proactive and self-driven, with the ability to work independently and drive projects from conception to completion Collaborative mindset, adept at working with cross-functional teams and building strong relationships with stakeholders Pragmatic approach to problem-solving, consistently delivering efficient, data-driven solutions.
Prince 2) An experienced professional contributor with responsibility for an advanced area of work in the professional field Knowledge and/ or experience in application of the subject matter expertise as described in the relevant Competencies Development sheets Inquisitive and analytical mind and excellent understanding of the role and potential for IT in a business context Proven ability to manage non-direct reports to achieve results and work in a multi-cultural multi-functional environment where consensus is critical for success Customer and end-user focused and excellent oral and written communications skills Analytical skills, conceptual thinking, customer focus, seeking information skills, forming relationships, planning and organization skills and teamwork WHAT IS THE PLUS POINT(S) Strong knowledge in current EDI industry standards (EDI, ANSI, RosettaNet, etc).Familiar with EDI implementation best practices and guidelines.Sound knowledge of Business Process and back-end applications ( DGF, Express, Supply Chain and Global Mail)Competent in EDI Technologies / tools.
As part of our team, you will take on the following responsibilities: You plan, analyze, and optimize campaigns for new customer acquisition, cross-/upselling, reactivation, and churn prevention.You ensure complete tracking of all campaign activities and their success across all sales channels.You transform raw data into actionable insights for campaign optimization.You regularly analyze campaign data (leads, conversion rates, revenue contribution) and derive recommendations for action.You create reports and interactive dashboards for management and sales teams (e.g., in Power BI).You identify optimization opportunities to continuously improve campaign performance and develop and validate KPI logics for campaign tracking and success measurement.You ensure consistency and data quality across all systems and reports, and you use Microsoft Dynamics 365 and HubSpot for planning, execution, and tracking, leveraging data sources such as CRM, SAP, Snowflake.You use Power Query for data modeling and transformation.You develop and implement standardized workflows for campaign planning, execution, and evaluation.You ensure European-wide consistency of all campaign processes and coordinate with local contacts and sales teams (Inside Sales, Field Sales Channel Managers).You promote knowledge sharing across countries and teams, including lessons learned and best practices.
Identify non-conformities, recommend product and process changes, and initiate Fracas fault reports (FRNs). Chair and write up safety reviews. Support UL, CSA and Semi S2 inspections. Conduct EMC emission measurements and support EMC immunity testing.
Definition of program scope, objectives, and success criteriaDevelopment of detailed project and test plans including timelines, milestones, and resourcesTime and capacity planning for all test participantsProgress, risk, and dependency management including on-track monitoringCoordination and participation in CFT meetings and cross-team prioritization sessionsIdentification of required departments and resources (Chemistry, Mechanical Engineering, Systems Engineering, etc.)Planning and coordination of hardware testsEnsuring timely availability of materials, equipment, and internal resourcesContinuous communication with all stakeholders and clarification of technical open pointsPreparation of test summaries, status reports, and management presentationsPreparation for and support during program reviews Technical background (Mechanical Engineering or Systems Engineering)Experience in project management and test coordinationVery good English skills (documents & meetings predominantly in English) – mandatoryExperience working in cross-functional environmentsHigh level of proactivity, structured working style, and strong communication skillsExperience in hardware test environments related to process engineering or chemical plant systemsUnderstanding of test materials and lab logisticsProficiency in MS Office required Support throughout the entire application process Ihr Kontakt Ansprechpartner Patrick Thomas Marolt Referenznummer 863776/1 Kontakt aufnehmen E-Mail: patrick.marolt@hays.at Anstellungsart Freiberuflich für ein Projekt
Planning and coordination of hardware tests Ensuring timely availability of materials, equipment, and internal resources Continuous communication with all stakeholders and clarification of technical open points Preparation of test summaries, status reports, and management presentations Preparation for and support during program reviews Technical background (Mechanical Engineering or Systems Engineering) Experience in project management and test coordination Very good English skills (documents & meetings predominantly in English) – mandatory Experience working in cross-functional environments High level of proactivity, structured working style, and strong communication skills Experience in hardware test environments related to process engineering or chemical plant systems Understanding of test materials and lab logistics Proficiency in MS Office required Support throughout the entire application process Ihr Kontakt Ansprechpartner Patrick Thomas Marolt Referenznummer 863776/1 Kontakt aufnehmen E-Mail: patrick.marolt@hays.at Anstellungsart Freiberuflich für ein Projekt
Execute system integration testing within the IFX environment (Camstar / Opcenter)Support User Acceptance Testing (UAT) in alignment with business and functional requirementsParticipate in the factory integration rollout based on Infineon’s SOPs and standardsProvide post-stabilization support, including incident and problem management to reduce business impactHandle incident tickets according to SLA priorities (Critical / High / Medium / Low)Support root cause analysis and technical investigations during incidentsPrepare weekly status reports for the SAP Manufacturing System project teamCreate and document test cases, test reports, and UAT documentation Strong hands-on experience with Infineon productsProven practical experience with Camstar / Opcenter Solid knowledge in system testing, integration testing, and UAT preparationExperience with incident & problem management, including RCA methodologiesStrong understanding of business flows, functional specs, and manufacturing processesExcellent analytical and documentation skillsFluent English communication skills (international project environment) You will work in an international environmentA very renowned companyInteresting tasks in a multinational environment Ihr Kontakt Referenznummer 863788/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Freiberuflich für ein Projekt
Mein Arbeitgeber Candidate location: US (preferably EST, CT, or MT time zones)For one of our clients, we are currently looking for a JUNIOR PMO (m/f/d) to support ongoing IT infrastructure initiatives within a global program The assignment focuses on project coordination, documentation, stakeholder communication, and supporting project management activities in a fully remote setup Support the PMO team across ongoing IT infrastructure projectsPrepare and maintain project documentation, reports, and presentationsCoordinate tasks, timelines, and project activitiesCommunicate proactively with stakeholders and team membersWork independently with minimal supervisionUse MS Project, Word, Excel, and PowerPoint for project support tasksListen to direction, act proactively, and adapt quickly to changing priorities Experience with MS Project and other MS Office toolsUnderstanding of IT Infrastructure environmentsProject coordination or PMO experience (Junior level)Experience working with ServiceNowIndependent and proactive working styleStrong communication skills Project language: EnglishRemote option Ihr Kontakt Referenznummer 863292/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Freiberuflich für ein Projekt
Your task will be: Develop trust relationships with a portfolio of major clientsAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsSupports Back office and Call forwarding functions by liaising with client as necessary in respect to accepting orders (from customer or overseas office)Proactively informs customer on shipment status, exceptions, and provides intermediate updates on incident solutionSupports Customer Implementation by following up on spot quotations and contract closure as may be requiredPerforms up- and cross-selling (inbound calls) for existing customers and passes on leads to salesTakes and handles customer inquiries e.g.
POSITION Responsible for leading and driving Food Safety, Quality and Regulatory strategic focusses and culture to ensure success of Fonterra’s strategic objectives Managing a team of professionals, 3 direct and 4 indirect reports, and supporting and further developing an inclusive and high performance culture Ensuring the Food Safety & Quality priorities and resources are aligned with business needs, working closely together with a.o.
Execute system integration testing within the IFX environment (Camstar / Opcenter) Support User Acceptance Testing (UAT) in alignment with business and functional requirements Participate in the factory integration rollout based on Infineon’s SOPs and standards Provide post-stabilization support, including incident and problem management to reduce business impact Handle incident tickets according to SLA priorities (Critical / High / Medium / Low) Support root cause analysis and technical investigations during incidents Prepare weekly status reports for the SAP Manufacturing System project team Create and document test cases, test reports, and UAT documentation Strong hands-on experience with Infineon products Proven practical experience with Camstar / Opcenter Solid knowledge in system testing, integration testing, and UAT preparation Experience with incident & problem management, including RCA methodologies Strong understanding of business flows, functional specs, and manufacturing processes Excellent analytical and documentation skills Fluent English communication skills (international project environment) You will work in an international environment A very renowned company Interesting tasks in a multinational environment Ihr Kontakt Referenznummer 863788/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Freiberuflich für ein Projekt
Aufgaben Managing Sales development in dedicated Sales Area in PolandCoordinating tenders for customersPreparing and submitting reportsDeveloping reports on the results of the negotiations and meetings held with customersTaking part in meetings in factories and on all kinds of fairs and seminarsCoordinating commercial, service and engineering activities with customersConducting market analysis and finding new sales opportunitiesTeaching about Calvatis product innovations and technological solutions; taking part in qualifications raising trainingTechnological and consulting visits – within the scope of contract with a customerContribution to improvement of processes in territoryAssuring timely payments from customersCreating annual sales and service plan Anforderungen Master or bachelor’s degree (preferred: food technology, technical, chemistry)Previous sales experience in B2B sales highly desiredKnowledge of the market of professional cleaning and equipment is a big plusIntermediate PC skillsGood English or/and German skills (speaking and writing)Full driving license BWillingness to travel within Poland and stay in hotels 3-4 nights per week is unavoidableFriendly and courteous appearanceIndependent time/appointment managementQuick learner, structured work, Loyalty to customers and employersWell-organized with excellent multi-tasking abilitiesReliability, resilience and flexibilityTeamwork and communication skills Über uns Adequate and performance-based incomeAttractive yearly bonusCompany carGeat assistance in the back office at HQTrainings in Poland and abroadMobile communicationA long-ranging employmentCareer advancement with further education opportunitiesPleasant working environment with flat hierarchies and short decision Calvatis GmbH - motivated employees with expertise and passion who together make up the success of the company.
Your assignments Leading multidisciplinary and multicultural project teamsManagement of several urban water projectsResponsibility for studies, design, tender documents and construction supervision for different investment measures in the field of water, wastewater and solid waste (2 out of 3 fields)Liaison and communication with Clients and Donor AgenciesManagement of technical deliverables and reportingPredict resources needed to reach objectives and manage resources in an effective and efficient mannerPrepare and track project budgets based on scope of work and resource requirementsTrack, follow up and report on invoicingDevelop and manage a detailed project schedule and work plan for a portfolio of projectsProvide project updates on a consistent basis to management and external stakeholders about strategy, adjustments, and progressPrepare and manage contracts with subcontractors and suppliersUtilize industry best practices, techniques, and standardsMeasure project performance to identify areas for improvementManage preparation of PQsManage and write technical and financial proposals, bring proposals through the approval process Your profile University degree (M.Sc.) in civil engineering, mechanical engineering, process or environmental engineering or other suitable qualificationPreferably 15 years of professional experience in international consulting / engineering in the field of urban water managementSeveral years of experience in project management, project control (backstopping) and in dealing with international donor organizations and development banksConfirmed successful acquisition of consulting projectsVery good leadership, team development and communication skillsVisionary thinking skills and the ability to support and shape a developing department and teamBe actively involved in professional activities, conferences, committees in the industryWillingness to travel extensivelyVery good knowledge of the English language, spoken and written and preferably in an additional business language (French, Spanish, etc.)Proficiency with Project Management software preferredStrong interpersonal and technical writing skillsPreferably additional qualifications in project management (PMI or similar) We offer Permanent positionFlexible working environment (mobile office/office hours)Friendly and collaborative spirit in multidisciplinary teamsHigh degree of personal responsibilityFinancial benefits (e.g. participation in corporate success)Challenging projects, where you can develop both professionally and personallyMultiple internal and external training opportunitiesCanteen nearby (meal allowance)Office amenities (e.g. company sports, free water, coffee and tea) Please send your application to Christina Müller.
Mein Arbeitgeber Candidate location: US (preferably EST, CT, or MT time zones) For one of our clients, we are currently looking for a JUNIOR PMO (m/f/d) to support ongoing IT infrastructure initiatives within a global program The assignment focuses on project coordination, documentation, stakeholder communication, and supporting project management activities in a fully remote setup Support the PMO team across ongoing IT infrastructure projects Prepare and maintain project documentation, reports, and presentations Coordinate tasks, timelines, and project activities Communicate proactively with stakeholders and team members Work independently with minimal supervision Use MS Project, Word, Excel, and PowerPoint for project support tasks Listen to direction, act proactively, and adapt quickly to changing priorities Experience with MS Project and other MS Office tools Understanding of IT Infrastructure environments Project coordination or PMO experience (Junior level) Experience working with ServiceNow Independent and proactive working style Strong communication skills Project language: English Remote option Ihr Kontakt Referenznummer 863292/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Freiberuflich für ein Projekt
External Customers: DGF Customers Handle customer complaints and enquiries Develop customer relationships with existing customer Generate necessary reports for customers Internal Customer: Management Team Generate necessary reports and information for management team Internal Customer: All Departments Concerned Work together very closely in order to achieve the customer's specifications.
YOUR TASKS: Support the QM on technical non-conformities and to ensure compliance with ‘Management of Change’ requirements for reporting, developing solutions and implementation Support the SM for Quality Gate 1 and incoming goods inspections Assist the SM, QM and Civil PE on pre-erection anchor cage and foundation checks Support the SM and QM with collating and checking for completeness, before releasing the Pre-erection documentation, Statutory Inspections and reports Organise and support the Gate 23 process with the SM and QM Collate the necessary information for reporting and managing NCRs and Incidents in UPVISE/Service Now or the prevailing software management tool Maintain close contact with QM for ordering and tracking missing parts and Requisition Notes (RNs) Resolving quality deviations (de-snagging) to ensure not only a smooth handover to the customer but also a smooth operation over the WT lifetime.