Wo Du mit anpacken kannst Du bist zuständig für alle technischen Wehwehchen des Kunden und gehst mit geballter Fachkompetenz auf Arztpraxen zu – entweder bei uns vor Ort oder direkt in Deiner Region.Du betreust sie als technischer Servicemitarbeiter auf Mac, iPhone und iPad von der ersten Installation über Anpassungen (inkl. medizinischer Geräteanbindung) bis hin zur Schulung des Praxisteams.Alternativ unterstützt Du per Fernsupport bei Problemen und beantwortest Fragen von unseren (potenziellen) Kunden bzgl. der Nutzung unserer Software, Netzwerk- und Geräteanbindung sowie anzuschaffender Hardware auch am Telefon mit Herz und Verstand.Über die reine Technik schaust Du hinaus und berätst die Praxen nach einiger Erfahrung mit unserem Produkt auch zu ihren Praxis-Workflows.Unsere Programmierer können auf Dich zählen, denn Deine aufgenommenen und voranalysierten Bug Reports sind so überzeugend, dass sie sofort wissen, wo die Einsen und Nullen hingehören.Um bei uns durchstarten zu können, musst Du nicht zwangsläufig in Thüringen wohnen, denn wir suchen deutschlandweit tatkräftige Unterstützung.
Ihre Aufgaben Konzeption und Spezifikation von Anforderungen an SAP S/4HANA Basis, SAP-Schnittstellen, SAP BTP Applikationen sowie AI-KomponentenEigenständige technische Umsetzung von Anforderungen, inklusive Installation und Konfiguration, in enger Zusammenarbeit mit dem SAP RISE TeamWeiterentwicklung der SAP-Systemarchitektur im Rahmen der SAP-InfrastrukturstrategieVerantwortung für das SAP TransportwesenSchnittstelle zum ZI-internen IT-Infrastruktur-TeamMonitoring der SAP S/4HANA- und SAP BTP-Applikationen, einschließlich Jobketten und SAP-Schnittstellen; Umsetzung von Maßnahmen aus EWA-Reports sowie Einspielen von Security-Patches und ZertifikatenTechnische Betreuung und Überwachung von SAP- und Non-SAP-Schnittstellen (z.
Dabei entwickelst und optimierst Du Dashboards, zum Beispiel in Power BI, für Management- und Performance-Reports, um transparente Einblicke in die Unternehmensabläufe zu ermöglichen. Datenanalyse und Entscheidungsunterstützung Du führst tiefgehende Analysen von Daten aus SAP, SAP IBP sowie weiteren IT-Systemen und Datenbanken durch.
Etablierung von KPI’s und Weiterentwicklung bestehender Instrumente Etablierung, Monitoring und Weiterentwicklung von KPIs, Dashboards und Reports zur Steuerung der Working-Capital-Performance in enger Zusammenarbeit mit Group Controlling. Leitung und Weiterentwicklung bestehender Instrumente und Prozesse (z.B.
Prepare and conduct handover sessions to enable RPA/DPA experts from the business to take over maintenance and continuous improvement Properly document handover Perform code reviews As per four-eyes principle conduct code reviews of your colleagues’ implementations Provide detailed feedback Deliver status reports in project or team meetings Facilitate knowledge sharing within CoD & digitization community Share experience and document lessons learned Conduct Automation Academy onsite trainings Help further improving our methodology and align on best practices Support special CoD-relevant projects (i.e. technology exploration) In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Independently manage a team of cross-function automation process analystsYearly target setting and reviewCoordinate project engagements according to defined digitization roadmapSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Accountable for standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage, and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope, considering cost & benefitsPrepare status reports and present in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes with medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers for the technical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesEnsure and facilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedFacilitate knowledge exchange sessionsSupport special CoD-relevant projects (i.e. technology exploration)Alongside your project engagement, you may be involved into special projects (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Your task will be: Develop trust relationships with a portfolio of major clientsAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsSupports Back office and Call forwarding functions by liaising with client as necessary in respect to accepting orders (from customer or overseas office)Proactively informs customer on shipment status, exceptions, and provides intermediate updates on incident solutionSupports Customer Implementation by following up on spot quotations and contract closure as may be requiredPerforms up- and cross-selling (inbound calls) for existing customers and passes on leads to salesTakes and handles customer inquiries e.g.
Du gestaltest Active Sourcing-Maßnahmen sowie zielgruppenorientierte Strategien und Kampagnen, die Wirkung zeigen.Auf Basis fundierter Auswertungen und Reports steuerst du die Personalbeschaffungsstrategie für deine Zielgruppe. Mit Deinem analytischen Blick und Deinem hohen Optimierungsanspruch sorgst Du dafür, dass Recruiting-Maßnahmen messbar erfolgreich sind und kontinuierlich verbessert werden.Mit Deinem Pioniergeist und Teamfokus gehst Du neue, kreative Wege, um Talente zu gewinnen und Recruiting-Prozesse kontinuierlich zu verbessern, dabei arbeitest du eng mit dem HR-Team und anderen Fachbereichen zusammen.
Controlling & Reporting: Du überwachst den Fortschritt von Themen und implementierst ein effektives Controlling (z.B. durch Leistungskennzahlen), um Geschäftsentscheidungen zu unterstützen und Kosten zu optimieren. Reportest regelmäßig an das Gewobag ED Management und gibst Input zur jährlichen Wirtschafts- und Budgetplanung für den eigenen Verantwortungsbereich.
Monitor performance of the services you are responsible for and report results as required and agreed. Liaise with staff for the development of system enhancements to overcome known problems or further fulfil user requirements Provide key technical consultation with major migration and transition programs Play lead role in complex and sizeable programs and opportunities WHAT YOU SHOULD HAVE 3-5 years of experience in Operating Systems, Application Systems, Information Retrieval Tools, Programming Languages, Operating Infrastructure, Networking and Communications Proficient in Incident Management, Problem Management, Change Management, Configuration Management, Business Analysis Techniques, Software Testing Analytical thinking and attentive to detailsGood writing skill Customer Focus Information acquisition Ability to interact with peopleNeed to work rotate shift, working on public holiday and on-call support on weekend.Technical knowledge in UNIX scripting, UNIX command and AWK programming.
Monitor performance of the services you are responsible for and report results as required and agreed. Liaise with staff for the development of system enhancements to overcome known problems or further fulfil user requirements Provide key technical consultation with major migration and transition programs Play lead role in complex and sizeable programs and opportunities WHAT YOU SHOULD HAVE 8-11 years of experience in Technical experience in design, development and expert in Systems Development/ Maintenance and/ or technical Integration/ Migration Experience in Management/ Project Management, IT Management, Business Applications, Operating Systems, IT and Comms H/W, Business Analysis/ Process modeling, Statistical Analysis and Reporting, Config Management/ Testing, App Support Business Area Knowledge and analytical skills Attention to detail Conceptual thinking and customer focus Follow up and monitoring Information acquisition Ability to interact with people Organizational awareness Need to work rotate shift, working on public holiday and on-call support on weekend.
Prince 2) An experienced professional contributor with responsibility for an advanced area of work in the professional field Knowledge and/ or experience in application of the subject matter expertise as described in the relevant Competencies Development sheets Inquisitive and analytical mind and excellent understanding of the role and potential for IT in a business context Proven ability to manage non-direct reports to achieve results and work in a multi-cultural multi-functional environment where consensus is critical for success Customer and end-user focused and excellent oral and written communications skills Analytical skills, conceptual thinking, customer focus, seeking information skills, forming relationships, planning and organization skills and teamwork WHAT IS THE PLUS POINT(S) Software AG (Apama, Terracotta) – min 2 years experienceJava.
Reviewing findings provided by team members and providing feedback accordingly in order to prepare timely quality audit reports with findings that highlight risks and value added recommendations for the regional IT Audit Manager and/or Senior Expert review.
WHAT YOU WILL DO Support PM activities by providing admin support with eTime/ eProject, iSHARE and other PM-tools Support project quality by coordinating activities and ensure ITS process, such as configuration management, is observed Assist in drafting project reports Continuously maintain and monitor project data so that quality requirements are met Perform project tracking and reporting related to the plan in terms of task completion dates, costs and resources used WHAT YOU SHOULD HAVE: If you are highly motivated, creative and desire to start and develop your IT career in a fast-paced environment, you have come to the right place!
Key Responsibilities: ·Provides specialized administrative support in the development, implementation, and marketing of our two HR development programs ·Serves as a central point of contact between prospective employees, vendors, staff, other departments, and/or external constituencies on day-to-day operational, and administrative matters; assists with meetings, special projects, and/or general problem resolution ·Coordinates activities and administration of program objectives; this requires engaging internal and external stakeholders ·Monitors and administers program/project expenses; may develop or participate in the development of funding proposals for the program ·Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program ·Maintains program/project records, researches information and gathers and computes various data; prepares special and/or one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of sources. ·Performs miscellaneous job-related duties as assigned Skills / Requirements: ·Sophomore, Junior, or Senior level college student seeking an HR degree ·Advanced knowledge of Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) ·Very strong presentation and communication skills ·A very motivated individual who takes initiative and can work independently with minimal supervision ·Strong multi-tasker with ability to take direction from multiple sources WHY JOIN our DHL team?
Prince 2) An experienced professional contributor with responsibility for an advanced area of work in the professional field Knowledge and/ or experience in application of the subject matter expertise as described in the relevant Competencies Development sheets Inquisitive and analytical mind and excellent understanding of the role and potential for IT in a business context Proven ability to manage non-direct reports to achieve results and work in a multi-cultural multi-functional environment where consensus is critical for success Customer and end-user focused and excellent oral and written communications skills Analytical skills, conceptual thinking, customer focus, seeking information skills, forming relationships, planning and organization skills and teamwork WHAT IS THE PLUS POINT(S) Strong knowledge in current EDI industry standards (EDI, ANSI, RosettaNet, etc).Familiar with EDI implementation best practices and guidelines.Sound knowledge of Business Process and back-end applications ( DGF, Express, Supply Chain and Global Mail)Competent in EDI Technologies / tools.