Responsibilities: Activate new clients allocated in the portfolio according to the established sales plan.Manage the existing client portfolio, offering support, consultation, and personalized solutions to increase client loyalty and drive business growth through cross-selling and up-selling activities.Identify client needs and the potential for using DKV services and products for prospects and existing clients.Design customized offers that address the potential and specific activities of clients (e.g., route proposals, fueling solutions, comparative price analyses, fueling station recommendations, product and service recommendations with client-specific attributes).Initiate the process and monitor the commercial conditions offered to clients until implementation, in accordance with DKV standards and procedures.Analyze the allocated portfolio and implement measures to reduce and prevent client losses and decreases in client turnover, adapting commercial conditions to maximize the use of DKV products and services and increase portfolio profitability.Present additional product offers to clients, as well as offers for the products already used, in order to increase the utilization of products in the client portfolio.Process customer requests and complaints, communicating efficiently with support departments to clarify reported issues.Cooperate with Field Sales, Telesales, Back Office, and Credit Control departments to serve clients while adhering to DKV policies and procedures.Implement company commercial policies to promote and enhance the presence of the company’s products/services in the allocated area.Prepares periodic reports on activities performed or upon the manager's request.Responsible for the accuracy of the information provided to line managers and to the departments of the company with which collaborates What makes you stand out Minimum 2-4 years of experience in a similar positionRelevant experience in managing a client portfolioStrong skills in promoting products and services to clientsExcellent communication and teamwork skillsExcellent organizational, planning, and time management skillsCustomer-oriented and results-drivenAnalytical thinking and financial understandingAbility to analyze dataEnglish language – intermediate levelAdvanced MS Office skillsKnowledge of SAP is an advantageProactive attitude We are looking forward to your application and to applicants who enrich our diverse culture!
Proactive in achieving the highest standard of operation. Have good IT and report writing skills. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
In addition, you will support pricing controlling by creating relevant reports and analyses that help assess target achievement.You will take responsibility for monitoring and documenting implemented pricing strategies and prepare results in a target‑group‑oriented manner for internal stakeholders.
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.
Own and continuously improve the sorting & ranking logic by balancing commercial KPIs (e.g. conversion, revenue, margin), customer relevance, and operational constraints Work data-driven, leveraging A/B testing, reports, and analyses to derive actions that are truly oriented towards customer needs and business impact Collaborate closely with Data Science and Engineering to implement scalable, performant, and AI-supported ranking solutions Manage and communicate with all relevant stakeholders across Business, Tech, and Analytics Translate stakeholder demands, commercial goals, and operational requirements into actionable and scalable product solutions Triage operative issues, identify technical dependencies, and evaluate business impact Lead cross-team initiatives and collaborate closely with other Tech Teams (e.g.
Your day-to-day responsibilities will include: Provides comprehensive legal services to DHL Express (USA) in labor law; ensures company complies with all applicable laws, rules, and regulations related to labor law. Analyzes and interprets case law, court reports, and proposed and existing laws, rules, regulations and company policies related to labor law to communicate on how they impact the organization's operations.
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
Reporting to the Regional FCL Trade Management Manager, Oceania Trade, this role is responsible for:- OVERALL ROLE PURPOSE Assist in:- (Trade) Rate & surcharge negotiation with carriers for port-port rates and nominated accounts (Trade) Responding to tenders to clinch contracts from local, regional & global customers (Trade) Developing and maintaining relations with ocean freight carriers (Trade) Providing country guidance and support (GSC) Ensuring carrier contracts are updated correctly and timely into ocean freight buying system (GSC) Representing Asia Pacific countries in global meetings, consolidate feedback and suggestion to global team (GSC) Collaborating with GSC team to uphold the effect and efficiency of the performance in various tasks ACCOUNTABILITIES External - Customers - New and Existing Responsible for responding to tenders and RFQs to clinch contracts from regional and global customers Internal - Customers Trade Related Responsibilities Support and assist Regional FCL Trade Management Manager Oceania relater issues, e.g. Reports, presentations, market update, statistics, etc Regional Buying Negotiate competitive rates for FAK, named accounts & surcharges and buying incentives Establish country’s requested rates with carriers (for named accounts requests) Understand country’s needs and negotiate specific requirements with target carriers e.g. space protection / allocation , free time on demurrage and detention Develop and maintain relations with global ocean freight carriers with head offices in Asia Pacific; enhance local collaborations from regional perspective Space Management Set up space protection to align with annual budget and country requirements with carriers Monitor weekly lifting and monthly budget reports which shows countries’ performance and target carriers’ adherence and take timely corrective actions Prevent and resolve space & equipment issues Country OFR Organisations Assist countries in the areas of product and business development to achieve target carriers’ adherence Establish regular market information per trade to countries Support countries in the Asia Pacific on rates and carriers’ related issues e.g. space allocation, equipment issues, rates requests, etc Guide local offices in pricing strategy, market situation & processes.
Social Media Community Manager (m/w/d) IHRE AUFGABEN IM DETAIL Community Management für die BRABUS Hauptkanäle Tägliche Betreuung aller Interaktionen (Kommentare, Nachrichten, Erwähnungen)Sicherstellung eines markenkonformen, professionellen Tone of VoiceMonitoring und Moderation der Community unter Berücksichtigung von Markensicherheit und Corporate IdentityIdentifikation von Trends, Risiken und relevanten Diskussionen rund um BRABUSWeiterleitung wichtiger Nachrichten an interne Stakeholder Community Management für ausgewählte Executive-Kanäle Verantwortungsvolle, absolut vertrauliche Betreuung privater bzw. geschäftsführungsnaher Social Media AccountsAnwendung einer persönlichen, dennoch professionellen Kommunikationsweise im Namen der jeweiligen Executive-PersonenPräzises Filtern, Priorisieren und Strukturieren eingehender NachrichtenSensibler Umgang mit kritischen Themen, potenziellen Reputationsrisiken und besonderen Zielgruppen Allgemeine Verantwortlichkeiten Sicherstellung eines positiven, respektvollen und markengerechten Community-UmfeldsFrüherkennung potenzieller Konflikte, Shitstorms, Fake-Accounts oder sicherheitsrelevanter EntwicklungenAufbau und Pflege wertvoller Community-Beziehungen auf internationaler EbeneErstellung regelmäßiger Reports zu Stimmungen, Risiken, Chancen und Performance-EinblickenMonitoring und Moderation der Community unter Berücksichtigung von Markensicherheit und Corporate Identity IHRE ERFAHRUNG / IHR KNOW-HOW Fundierte Erfahrung im Community Management, idealerweise im Premium- oder LuxussegmentAusgeprägtes Verständnis von Markensicherheit, Reputation Management und Social Media TrendsStarke sprachliche Kompetenz und sichere Beherrschung eines konsistenten Tone of Voice (Deutsch und Englisch)Hohe Sensibilität für Persönlichkeitsmarken und individuelle KommunikationsstileDiskretion und Verantwortungsbewusstsein im Umgang mit geschäftsführungsnahen KanälenStrukturierte, zuverlässige und lösungsorientierte ArbeitsweiseEinsatzbereitschaft, Belastbarkeit und Souveränität in dynamischen Situationen WAS WIR BIETEN Ein innovatives Umfeld, das die Bedeutung von Digitalisierung vollständig verinnerlicht hat und in dem die digitalen Marketingkanäle oberste Priorität habenDie Arbeit mit einer starken Marke, die weltweit einer großen Zielgruppe bekannt istEine Stelle mit täglichem, direktem Austausch mit unserem CEO, dem Head of Marketing Visual & Social Media, sowie dem leitenden Redakteur, in der neuartige und frische Konzepte entwickelt werdenDie direkte Zusammenarbeit mit einem motivierten und professionellen internen Marketing-Team und verschiedenen externen PartnernEine attraktive und modern gestaltete Arbeitsumgebung mit entsprechender AusstattungUrlaubs- und WeihnachtsgeldVermögenswirksame Leistungen30 Tage UrlaubMobiles Arbeiten (max. 2 Tage/Woche)GleitzeitBetriebliche AltersvorsorgeVergünstigte FitX Mitgliedschaft, Jobrad, Corporate Benefits (Rabattierung bei vielen namhaften Marken)Günstige Einkaufskonditionen für unsere ProdukteWelcome DayJährliche Firmenevents Wenn Sie mit uns Gas geben möchten, dann freuen wir uns auf Ihre Bewerbung inklusive Arbeitsproben über unser Karriere-Portal!
Monitor tax legislation and other key developments in order to analyze the impact to the company. Creating the Transfer Pricing Reports. Interact with the business units in order to be aware of business developments/transactions, to proactively advice on tax treatments and positions to avoid risks or identify them.
FortiGate, firewalld/iptables), setzt Mikrosegmentierung um, rollst Firmware/Regeln aus und erstellst ISMS-konforme Reports im NIS2-Kontext Firewall-Skills: Mind. 3 Jahre mit FortiGate oder ähnlichen Lösungen Automation-Praxis: Erfahrung in der Infra-Automation (Terraform/Ansible), Git-Workflows, Code-Reviews und CI/CD für Netzwerk-ÄnderungenCloud-Know-how: Mind. 2 Jahre Azure & AWS (Netzwerk-Services, Identity/Policies, Landing Zones)VPN & Connectivity: Routine mit IPsec, OpenVPN und WireGuardFundierte Erfahrung im Design/Betrieb von Hub-and-Spoke-Topologien und SDN-Patterns in AzureLinux-Scripting (Python/Bash) rundet dein Profil ab Ein sicheres Arbeitsumfeld mit viel Geschwindigkeit, Dynamik und dem Spirit eines modernen Tech-Unternehmens Unbefristeter Vertrag, 30 Urlaubstage plus attraktive Bonusregelungen Kinderzulage, Zuschuss für dein ÖPNV-Abo und Bike-Leasing für deinen Arbeitsweg Flexibles Arbeiten, mobile-Work-Optionen (2 Tag pro Woche) und ein Umfeld, das Eigeninitiative fördert Urban-Sports-Vergünstigungen, kostenlose Sprachkurse und starke Zusatzangebote über Benefits.me Ein offenes, motiviertes Team mit echter Hands-on-Mentalität, direkter Kommunikation und Raum für deine Ideen Gehaltsinformationen Je nach Kenntnissen und Vorerfahrungen bis zu 80.000 Euro Bruttojahresgehalt Ihr Kontakt Ansprechpartner Paul Rode Referenznummer 861877/1 Kontakt aufnehmen Telefon:+49-(0)341-12456401 E-Mail: paul.rode@hays.de Anstellungsart Festanstellung durch unseren Kunden
Prepare and conduct handover sessions to enable RPA/DPA experts from the business to take over maintenance and continuous improvement Properly document handover Perform code reviews As per four-eyes principle conduct code reviews of your colleagues’ implementations Provide detailed feedback Deliver status reports in project or team meetings Facilitate knowledge sharing within CoD & digitization community Share experience and document lessons learned Conduct Automation Academy onsite trainings Help further improving our methodology and align on best practices Support special CoD-relevant projects (i.e. technology exploration) In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Excellent communication skills Solid MS Office skills including an ability to create, modify and analyze reports in Excel. DHL offer its employees a good starting rate along with a full benefits package that includes medical, dental and vision insurance along with 401k and tuition assistance.
Responsibilities Develop strategies and tactics to maintain top of the mind awareness of the DHL eCommerce brand in South East Asia and drive qualified traffic to our front door Deploy successful digital and offline marketing campaigns and own their implementation from ideation to execution Use the right acquisition channels like pay per click campaigns, event management, publicity, lead generation campaigns, with a heavy emphasis on social media advertising to get the desired output Produce valuable and engaging content for external communication through all channels that attracts and converts our target groups Measure and report on the performance of marketing campaigns, gain insight and assess against goals Build strategic relationships and partner with key industry players, agencies and vendors Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely Design marketing material, from website banners to hard copy brochures and case studies Ensure compliance with DPDHL branding guidelines and policies Analyze consumer behavior and adjust email and advertising campaigns accordingly Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels.
Independently manage a team of cross-function automation process analystsYearly target setting and reviewCoordinate project engagements according to defined digitization roadmapSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Accountable for standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage, and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope, considering cost & benefitsPrepare status reports and present in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes with medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers for the technical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesEnsure and facilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedFacilitate knowledge exchange sessionsSupport special CoD-relevant projects (i.e. technology exploration)Alongside your project engagement, you may be involved into special projects (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
About us Your Contribution Achieve planned KPIs (sales, new opportunities) via sufficient order incomeElaborate Sales plans, forecasting and performance reportsPlan, direct and coordinate customer strategies and activitiesManage Key Accounts (local OEMs)Setup and execute regular customer visitation schedules and visits in CRMGenerate inquiries from customers and related quotations with support of Customer Service and other internal entitiesAuthorize quotations and pricing; perform reviews, negotiations, and contracting with customersHandle customer complaints with the support of Inside Sales and Quality departmentAssist A/R with overdue managementDocument customer knowledge in CRMFoster new growth opportunities with new customers, products, applications and projectsDrive competitive intelligence and reports to Market Intelligence teamEstablish sound market and application knowledgeContinously improve the overall customer satisfaction along the customer journeyEnsure teamwork and alignment of goals and objectives Follow Company policies and protocols, while adhering to all safety guidelines Follow Company Code of Conduct, Core Values and applicable laws and regulationsParticipate in trade shows, exhibitions and conferences, when applicable Attend both internal and external trainings Your Profile Masters Degree in Engineering, Science or Business Administration, required Minimum 5 years in Key Account Management, required Technical Sales/Marketing or Product Management of high engineesring content materials and components in an industrial Business-to-Business (B2B) environment, strongly preferredExperience in the semiconductor industry and/or quartz glass material sales, strongly desired Ability to read, write and speak English; strong oral and written communication skillsProficiency in MS Office knowledgeAbility to work in a dynamic and fast growing industryGrowth and results driven mindsetPersonable with excellent people management and teamwork skillsAbility to work in a global, matrix organization Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact us You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future.
(Amazon/B2C and B2B) Fixed Asset Review Backup for accounts payable, accounts receivable functions as needed. Analyze financial data and prepare reports for management review. Collaborate with team members to improve accounting processes and procedures. Support audits by providing necessary documentation and information.
(Amazon/B2C and B2B) Fixed Asset Review Backup for accounts payable, accounts receivable and payroll functions as needed. Analyze financial data and prepare reports for management review. Collaborate with team members to improve accounting processes and procedures. Support audits by providing necessary documentation and information.
Process credit notes, debit notes, and adjustments. Monitor aging reports and follow up on overdue accounts. Conduct regular collection calls and send reminder statements. Negotiate payment plans where necessary.
Identify non-conformities, recommend product and process changes, and initiate Fracas fault reports (FRNs). Chair and write up safety reviews. Support UL, CSA and Semi S2 inspections. Conduct EMC emission measurements and support EMC immunity testing.
Your Profile Bachelor’s degree in Computer Science, Information Technology, or a related discipline.At least 4 years of experience in CMDB administration and ITSM process management.Strong understanding of IT service management frameworks, particularly ITIL.Hands-on experience with Configuration Management in ServiceNow.Solid knowledge of IT infrastructure, network architecture, and databases such as Microsoft SQL.Proficiency in data analysis and the creation of reports and dashboards.Excellent problem-solving skills and the ability to work independently with a focus on priorities.Strong communication and interpersonal skills.Ability to effectively train and educate others.Enthusiasm for learning and exploring new topics.Proficiency in English.
Monitoring & Analysis Monitor applications and infrastructure using tools.Analyze performance data, identify bottlenecks, and recommend improvements.Create dashboards and KPI reports. Maintenance & Administration Perform regular maintenance for OT applications.Maintain master data based on service requests.Manage Kubernetes deployments and scaling.Ensure compliance with IT/OT security standards.
Conduct initial calculations and prepare business cases for Group Controlling. Create reports, analyses, and decision-support materials. Prepare internal and external presentations. Maintain accurate data in the CRM system.
Defines needs of market studies for specific markets and initiates benchmarking in close cooperation with relevant internal specialists; monitors competitors’ activitiesPlanning/Strategy/Reporting: Delivers monthly rolling forecasts and performance reports, including deviation analysis and action plan. Reviews monthly performance of account plan (sales/net profit, EBIT/ROS, Sales and GM, total potential for SCHOTT, SCHOTT’s share of wallet per location and business).
关于我们 您的任务 Achieves planned KPIs (sales, number of new opportunities) by ensuring sufficient order incomeElaborates sales plans, forecast and performance reports including deviation analysis and action plan for assigned customersPlans, directs, and coordinates customer strategy and activities including milestone plans.Manages Key Accounts (local OEMs) including direct customers, value chain stakeholders and end usersSets up and executes regular customer visitation schedules and captures results of visits in CRM.Generates inquiries from customers and related quotations with support of Customer Service and other internal entities, authorizes quotation and pricing.
Reviewing findings provided by team members and providing feedback accordingly in order to prepare timely quality audit reports with findings that highlight risks and value added recommendations for the regional IT Audit Manager and/or Senior Expert review.
Champion consistent use of brand guidelines and support colleagues in embedding them. Support the delivery of key corporate reports, including our Annual Report. Help organise and deliver major events such as the annual Leadership Conference. What you’ll bring You’ll be someone with the ability to translate complex information into clear, engaging messages.
Key Responsibilities: ·Provides specialized administrative support in the development, implementation, and marketing of our two HR development programs ·Serves as a central point of contact between prospective employees, vendors, staff, other departments, and/or external constituencies on day-to-day operational, and administrative matters; assists with meetings, special projects, and/or general problem resolution ·Coordinates activities and administration of program objectives; this requires engaging internal and external stakeholders ·Monitors and administers program/project expenses; may develop or participate in the development of funding proposals for the program ·Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program ·Maintains program/project records, researches information and gathers and computes various data; prepares special and/or one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of sources. ·Performs miscellaneous job-related duties as assigned Skills / Requirements: ·Sophomore, Junior, or Senior level college student seeking an HR degree ·Advanced knowledge of Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) ·Very strong presentation and communication skills ·A very motivated individual who takes initiative and can work independently with minimal supervision ·Strong multi-tasker with ability to take direction from multiple sources WHY JOIN our DHL team?