In this role, you will be part of the Product Management & Key Account Management team and report directly to the Team Manager Product Management & Key Account Management. The position is based in our Bucharest office and works closely with international colleagues within DKV Refund Service and the wider DKV Mobility Group.
As part of our team, you will take on the following responsibilities: You are responsible for the sales territory in Germany, covering postal codes 83, 84, 93, and 94You are accountable for both existing customer management (60%) and new customer acquisition (40%)You maintain and further develop existing customer relationships in the truck segmentYou ensure a high level of customer satisfaction and actively work on churn preventionYou identify cross- and upselling opportunities for the following products: Europe-wide toll solutions, Europe-wide fueling solutions, VAT refund and mineral oil tax refund, Telematics solutions, TMS – Transport Management System, E-mobility solutions including depot charging and the @road charging card, additional products from the DKV Mobility portfolioYou acquire new truck customers within the assigned sales territoryYou sell the entire product portfolio to prospective new customers and develop customized solutions tailored to the specific needs of the transport industryYou analyze market trends and competitive activities and prepare regular reports and forecastsYou participate in industry events, trade fairs, and customer events, and build and sustainably maintain a strong network within the transport and logistics industry What makes you stand out You bring several years of field sales experience, ideally within the truck and transport environment, and preferably hold a completed university degreeYou have solid knowledge of the transport and logistics industryYou have strong German and English language skills, both written and spokenYou work confidently with MS Office (Excel, PowerPoint, Outlook) and ideally have experience with AI tools such as Copilot or ChatGPTYou are sales-driven, communicative, and able to work independently; you are results-oriented and demonstrate an entrepreneurial mindsetYou ideally live directly within the sales territory and have a home office; all required equipment will be provided by DKV We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
What makes you stand out You hold a degree in Computer Science, Business Informatics, or a comparable qualification.You have strong expertise in SQL databases, including data modeling, table design, and data querying — ideally with experience in Snowflake.You bring experience in developing and integrating data products and are familiar with Azure Data Factory, Python, and modern cloud technologies (preferably Azure).You have hands‑on experience creating meaningful Power BI reports; knowledge of CI/CD or container technologies (e.g., Docker, Kubernetes) is a plus.You work analytically, communicate effectively, collaborate well in teams, and demonstrate a strong hands‑on mentality.You are fluent in English and have very good German skills; you also have a passion for financial databases and enjoy exploring new topics.
What makes you stand out You hold a degree in economics, (business) informatics, or a comparable qualification, and you have at least 3 years of experience in data governance, data management, or another data‑driven field.You have successfully supported data governance programs in complex organizational environments and know how to use and maintain data catalogs to keep data clean, discoverable, and well‑structured.You are confident working with modern data architectures, governance standards, and regulatory requirements, and you use analytical BI tools effectively for data‑driven analysis.You are proficient in MS Office—especially PowerPoint, Excel, and Word—and you create professional analyses, reports, and presentations that are convincing both in content and design.You work independently, systematically, and reliably, maintain a strong results orientation, and communicate fluently in both German and English.As a nice‑to‑have, you bring experience in product management and/or AI governance (e.g., EU AI Act).
As part of our team, you will take on the following responsibilities: You support the analysis and preparation of marketing, campaign, and performance data (e.g. paid media, website, international campaigns).You create, maintain, and automate regular reports and dashboards (KPIs, funnel analyses, performance overviews).You contribute to measuring the success of marketing activities (e.g.
As part of our team, you will take on the following responsibilities: You plan, analyze, and optimize campaigns for new customer acquisition, cross-/upselling, reactivation, and churn prevention.You ensure complete tracking of all campaign activities and their success across all sales channels.You transform raw data into actionable insights for campaign optimization.You regularly analyze campaign data (leads, conversion rates, revenue contribution) and derive recommendations for action.You create reports and interactive dashboards for management and sales teams (e.g., in Power BI).You identify optimization opportunities to continuously improve campaign performance and develop and validate KPI logics for campaign tracking and success measurement.You ensure consistency and data quality across all systems and reports, and you use Microsoft Dynamics 365 and HubSpot for planning, execution, and tracking, leveraging data sources such as CRM, SAP, Snowflake.You use Power Query for data modeling and transformation.You develop and implement standardized workflows for campaign planning, execution, and evaluation.You ensure European-wide consistency of all campaign processes and coordinate with local contacts and sales teams (Inside Sales, Field Sales Channel Managers).You promote knowledge sharing across countries and teams, including lessons learned and best practices.
Responsibilities: Activate new clients allocated in the portfolio according to the established sales plan.Manage the existing client portfolio, offering support, consultation, and personalized solutions to increase client loyalty and drive business growth through cross-selling and up-selling activities.Identify client needs and the potential for using DKV services and products for prospects and existing clients.Design customized offers that address the potential and specific activities of clients (e.g., route proposals, fueling solutions, comparative price analyses, fueling station recommendations, product and service recommendations with client-specific attributes).Initiate the process and monitor the commercial conditions offered to clients until implementation, in accordance with DKV standards and procedures.Analyze the allocated portfolio and implement measures to reduce and prevent client losses and decreases in client turnover, adapting commercial conditions to maximize the use of DKV products and services and increase portfolio profitability.Present additional product offers to clients, as well as offers for the products already used, in order to increase the utilization of products in the client portfolio.Process customer requests and complaints, communicating efficiently with support departments to clarify reported issues.Cooperate with Field Sales, Telesales, Back Office, and Credit Control departments to serve clients while adhering to DKV policies and procedures.Implement company commercial policies to promote and enhance the presence of the company’s products/services in the allocated area.Prepares periodic reports on activities performed or upon the manager's request.Responsible for the accuracy of the information provided to line managers and to the departments of the company with which collaborates What makes you stand out Minimum 2-4 years of experience in a similar positionRelevant experience in managing a client portfolioStrong skills in promoting products and services to clientsExcellent communication and teamwork skillsExcellent organizational, planning, and time management skillsCustomer-oriented and results-drivenAnalytical thinking and financial understandingAbility to analyze dataEnglish language – intermediate levelAdvanced MS Office skillsKnowledge of SAP is an advantageProactive attitude We are looking forward to your application and to applicants who enrich our diverse culture!
Main Roles & Responsibilities of the Contract Support Administrator Understand, anticipate and delivery customer (internal and external) needs while building effective relationships.Managing and operating site CMMS systemRaising and chasing of supplier orders including dealing with supplier queries.Input engineers time sheets onto the relevant systems.Compiling of Customer Weekly, Monthly and Annual Reports, and other reports as required to enable the Company to fulfil its contractual obligations.Produce quotations in the required format and in line with agreed process.Updating and uploading information to the client’s systems as required in a timely manner.Liaison with the operations team from engineer to director level.Raising of work orders in a timely and accurate manner and chasing old work orders to ensure closure.
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.