About us Your Contribution Lead, coach, and motivate employees within respective area of responsibility, while providing direction to achieve department goals and objectivesAssist in developing department budget and investment plan(s) according to strategic goalsCultivate employee talent through training and coaching measures, while also conducting employee performance reviewsSupport the development and updating of Quality Assurance programs, policies, processes, procedures and controlsReview, analyze and report on quality discrepancies related to SCHOTT products, while developing disposition and corrective actions for product discrepanciesManage the review of batch records and avoid impacting shipment datesManage Department Training Coordinator activities and projectsManage document control activities to include, releasing, archiving, tracking and reporting of the document review process for controlled documentsLead and support the implementation of Systems and Compliance Improvements including site compliance, along with data integrity requirementsMeasure and analyze Quality System trendsOversee the internal audit function to ensure ongoing compliance to the Quality Management System (QMS)Maintain the Archive Room and document retention requirementsWrite and revise Standard Operating Procedures (SOPs) and provide training, as requiredManage the CAPA and Change-Control process to include, issuing, reviewing and approving stepsSupport all customer or registrar quality related audits and/or evaluationsUtilize quality tools, including Compliant-PRO, etc., for information, tracking and reporting purposes, as required by the Pharm Business UnitManage assigned CAPA(s) by performing root cause investigations, while defining resolution actions; implement preventive and corrective actions in a timely manner as a result of customer complaints or customer audit findingsHelp promote and implement safety/EHS directives and maintain a clean and safe workspaceAssure compliance with ISO certifications and cGMP, along with adherence to Company policies and procedures and Code of Conduct/safety guidelines Your Profile Bachelor’s Degree in Chemistry, Biology, Engineering or science related field, requiredMinimum three years of experience in Quality leadership roleSolid knowledge of ISO 9001, 14001, 15378, along with cGMP and ISOExposure to the glass forming industry and/or pharmaceutical industry, preferredThorough MS Office applications, SAP and electronic QMS systemsMulti-tasking abilitiesDecision makingDetail oriented approachForward/creative thinkingService orientedEffective communication skillsAbility to read, write and speak English language Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact usYour Profile Bachelor’s Degree in Chemistry, Biology, Engineering or science related field, requiredMinimum three years of experience in Quality leadership roleSolid knowledge of ISO 9001, 14001, 15378, along with cGMP and ISOExposure to the glass forming industry and/or pharmaceutical industry, preferredThorough MS Office applications, SAP and electronic QMS systemsMulti-tasking abilitiesDecision makingDetail oriented approachForward/creative thinkingService orientedEffective communication skillsAbility to read, write and speak English language
Job Description: To support Dyson Control Tower daily reporting - liaising with Customer Service & reporting Support Control Tower team to prepare all reports with Microsoft Excel skills Manage & coordinate with DGF counterparts for shipment monitoring to achieve on time performance Working with internal stakeholders (CS, IT, CDZ team etc) to ensure the report accuracy Requirements: Excellent communication skills Able to self-motivate & adapt to changes Good team player & problem solver Good Microsoft Excel skills
Kontinuierliche Verbesserung Gestaltung und Optimierung qualitätsrelevanter Prozesse sowie Erstellung von Risikoanalysen, Reviews, Anforderungsdokumenten und KPI-Reports. Zudem Unterstützung bei der Visualisierung der QM-Prozesslandschaft. Compliance Erstellung und Pflege von SOPs, Verfahrensanweisungen und Richtlinien im elektronischen QM-System.
Your key responsibilities include: Developing, implementing, and monitoring supply chain strategies to improve efficiency, reduce costs, and enhance overall performance Managing supplier relationships, including selection, performance monitoring, and contract negotiation to ensure on-time delivery and adherence to quality requirements Establishing and enforcing quality control procedures and standards across the entire supply chain, from raw material sourcing to final product delivery Conducting regular audits and assessments of suppliers and internal processes to identify improvement opportunities and ensure compliance with industry regulations and company policies Leading problem‑solving initiatives related to supply chain disruptions, quality issues, and non‑conformances by implementing corrective and preventive actions Collaborating closely with internal stakeholders such as production, engineering, and procurement to align supply chain and quality objectives with overall business goals Analyzing supply chain data and quality metrics to identify trends, forecast demand, and report on key performance indicators (KPIs) Driving continuous improvement initiatives across supply chain and quality management systems Your Qualifications: Completed degree in Aeronautical Engineering, Engineering, Supply Chain Quality, or a comparable qualification Professional experience in aircraft manufacturing, Manufacturing Engineering, Quality Management, and Supply Chain Solid knowledge of KAIZEN, Lean Management, Project Management, and Total Quality Management (problem‑solving methodologies) Proficiency in supply chain planning tools and enterprise resource planning (ERP) systems Knowledge of APQP (Advanced Product Quality Planning) Business‑fluent English skills and advanced German language skills Strong communication, interpersonal, and leadership abilities, with the capability to influence and collaborate across diverse teams Ability to work effectively in a fast‑paced and dynamic environment Proven ability to manage complex supplier relationships and negotiate effectively Excellent analytical and problem‑solving skills with a data‑driven approach Willingness to travel (approximately once per month) Wir freuen uns auf Ihre aussagekräftige Bewerbung
About us Your Contribution Own and control project scopes, schedules and budgets; manage risks/issues and communicate status to stakeholdersLead cross functional execution with Production, Quality, Maintenance, Supply Chain, EHS, and Global EngineeringManage CAPEX, PO releases, FAT/SAT planning, cost tracking/forecasting and accurals; deliver fiscal year plan on time and on budgetPrepare and maintain audit ready documentation aligned to US cGMPOperate in accordance with standard cleanroom conduct consistent with ISO 14644 practices and internal QMS and site Contamination Control StrategyOwn change controls (local and global)- initiaiton, risk assessment, execution plan, verification of effectivensss and closure Lead/support validation and qualification for equipment, products, processes, etc.Integrate into operations; plan trials and downtime, coordinate line readiness/tech transfer, create/update SOPs, define PM requirements and maintenance plans, ensure spares/training are in placeSupport quality investigationsDrive continuous improvement with Lean to improve OEE, scrap rates, uptime and cycle times Mentor/train Engineers and Technicians (no direct reports); structured troubleshooting/problem solving and Best Known Methods; develop quick-reference guides/checklist, where needed Promote safety and EHS and adhere to all Company policies, procedures and guidelines Your Profile Bachelor's degree in Engineering (Mechanical, Electrical, Chemical, Industrial/Manufacturing, Pharmaceutical or Materials) or equivalent4+ years in regulated manfuacturing Project management and CAPEX executionSix Sigma Green/Black Belt and/or PMPValidation and QMS: URS, FMEA, VMP, IQ/OQ/PQ/PV; author/review protocols/reports, managing deviations/CAPA; change controls Working knowledge of cGMP, ISO 9001, ISO 15378Knowledge and experience in leading new equipment/NPI validationsLean/CI; 5S, Kaizen, DMAIC, root cause (5-why, fishbone)Tools: SAP, MS Project, MS TEAMS, Solidworks and MinitabStrong skills in MS Office Ability to read, write and speak EnglishTeam player with upbeat approach Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact usYour Profile Bachelor's degree in Engineering (Mechanical, Electrical, Chemical, Industrial/Manufacturing, Pharmaceutical or Materials) or equivalent4+ years in regulated manfuacturing Project management and CAPEX executionSix Sigma Green/Black Belt and/or PMPValidation and QMS: URS, FMEA, VMP, IQ/OQ/PQ/PV; author/review protocols/reports, managing deviations/CAPA; change controls Working knowledge of cGMP, ISO 9001, ISO 15378Knowledge and experience in leading new equipment/NPI validationsLean/CI; 5S, Kaizen, DMAIC, root cause (5-why, fishbone)Tools: SAP, MS Project, MS TEAMS, Solidworks and MinitabStrong skills in MS Office Ability to read, write and speak EnglishTeam player with upbeat approach
Reviews production schedules, work orders, engineering specifications, and related information to estimate manufacturing costs, design cost saving methods, and determine the effects of process changes on costs and quality; provides reports for management review, action, and control. Creation and maintenance of work instructions Works to reduce working capital by implementing methods and systems to ensure a more effective and efficient level of inventory.
Reviews production schedules, work orders, engineering specifications, and related information to estimate manufacturing costs, design cost saving methods, and determine the effects of process changes on costs and quality; provides reports for management review, action, and control. Creation and maintenance of work instructions Works to reduce working capital by implementing methods and systems to ensure a more effective and efficient level of inventory.
Your Role In this position, you will: • Support the implementation and regional rollout of global compliance and internal control strategies in close collaboration with the Head of ICS • Monitor and review internal control systems, identifying risks, gaps, and opportunities for improvement • Document, analyze, and report compliance activities, findings, and follow-up actions to relevant stakeholders • Provide guidance and hands-on support to regional teams on compliance policies and internal control requirements • Design and deliver training initiatives to increase awareness and understanding of internal controls and compliance topics • Contribute to regional risk assessments by identifying, prioritizing, and helping mitigate key risks • Collaborate with other regional managers to share best practices and ensure consistency across regions • Monitor regulatory developments at local level and assess their impact on internal control and compliance practices • Work closely with internal audit teams and contribute to broader internal initiatives as needed Your Profile Must-haves • Bachelor’s degree in Business Administration, Finance, Law, or a related field • Several years of professional experience (typically 5+ years) in internal controls, compliance, risk management, controlling, or a comparable function • Solid knowledge of internal control systems and compliance frameworks • Strong analytical skills with high attention to detail • Knowledge of SAP FICO and/or other ERP systems • Clear and confident communication skills, with the ability to engage effectively across different organizational levels • Fluency in English (written and spoken) • Willingness to travel internationally (approximately 40%) Nice-to-haves • Experience working in an international environment, ideally within a listed company • Experience with compliance, audit management, or data analytics tools • Additional language skills such as German or another European language What Makes You a Great Fit You bring a strong sense of integrity and accountability to everything you do and are motivated by delivering high-quality, reliable outcomes.
Ihre Aufgaben: Qualitätsvorausplanung für verschiedene automotive Komponenten und Zukaufteile im Rahmen des ProduktentstehungsprozessesVerantwortung für APQP (Advanced Product Quality Planning) und PPAP (Production Part Approval Process) bei externen LieferumfängenBeratung der Entwicklung hinsichtlich fertigungsgerechter und qualitätskonformer ProduktgestaltungPlanung und Koordination aller qualitätsrelevanten Aktivitäten bis zum Serienstart (Safe Launch)Bearbeitung von Kunden- und Lieferantenreklamationen inkl. Analyse, 8D-Reports und Nachverfolgung von KorrekturmaßnahmenDurchführung von Lieferanten- und Prozessaudits nach VDA sowie Unterstützung bei der Qualifizierung neuer LieferantenSchnittstelle zwischen Entwicklung, Produktion, Logistik, Einkauf und externen Partnern zur Sicherstellung der QualitätsanforderungenAnwendung und Weiterentwicklung der Automotive Core Tools (z.
Ihre Aufgaben: Qualitätsvorausplanung für verschiedene automotive Komponenten und Zukaufteile im Rahmen des Produktentstehungsprozesses Verantwortung für APQP (Advanced Product Quality Planning) und PPAP (Production Part Approval Process) bei externen Lieferumfängen Beratung der Entwicklung hinsichtlich fertigungsgerechter und qualitätskonformer Produktgestaltung Planung und Koordination aller qualitätsrelevanten Aktivitäten bis zum Serienstart (Safe Launch) Bearbeitung von Kunden- und Lieferantenreklamationen inkl. Analyse, 8D-Reports und Nachverfolgung von Korrekturmaßnahmen Durchführung von Lieferanten- und Prozessaudits nach VDA sowie Unterstützung bei der Qualifizierung neuer Lieferanten Schnittstelle zwischen Entwicklung, Produktion, Logistik, Einkauf und externen Partnern zur Sicherstellung der Qualitätsanforderungen Anwendung und Weiterentwicklung der Automotive Core Tools (z.
As Process Chemist, you will act as the operational eye of the chemical process, ensuring chemical stability, safety, and product quality throughout solid propellant manufacturing. You will report to the Chemical Manager and work closely with Process Engineering, Production, and Quality teams. Your key responsibilities include: Process monitoring & control - Perform in-process chemical monitoring during mixing, vacuuming, and polymerization stages - Verify critical parameters such as viscosity, temperature, vacuum level, reaction stability, and material homogeneity - Support process adjustments in coordination with Senior Chemical Engineers and Process Engineers - Ensure strict adherence to recipe-specific instructions, SOPs, and defined operational limits Sampling & analytical testing - Collect samples at defined control points throughout the production process - Conduct laboratory analyses, including moisture analysis, viscosity and density measurements, reaction stability assessments, and visual inspections - Ensure correct sample identification, labeling, and full batch traceability Documentation & data integrity - Record all measurements, test results, and observations in laboratory logs and LIMS/ERP systems - Ensure full traceability of batches, deviations, and corrective actions - Support preparation and review of batch records and process documentation Deviation handling & escalation - Immediately report deviations, abnormalities, or safety concerns - Participate in preliminary root-cause analyses (RCA) and propose preventive measures Collaboration & HSE - Work closely with Process Engineers, Shift Managers, and Quality Control to ensure smooth production flow - Support training of operators on chemical handling and process compliance - Ensure full compliance with HSE, MSDS, and PPE requirements in lab and production environments We are looking for a hands-on, detail-oriented chemist who thrives in a structured, safety-critical production environment and takes pride in precision, documentation, and chemical control.
As Process Chemist, you will act as the operational eye of the chemical process, ensuring chemical stability, safety, and product quality throughout solid propellant manufacturing. You will report to the Chemical Manager and work closely with Process Engineering, Production, and Quality teams. Your key responsibilities include: Process monitoring & control - Perform in-process chemical monitoring during mixing, vacuuming, and polymerization stages - Verify critical parameters such as viscosity, temperature, vacuum level, reaction stability, and material homogeneity - Support process adjustments in coordination with Senior Chemical Engineers and Process Engineers - Ensure strict adherence to recipe-specific instructions, SOPs, and defined operational limits Sampling & analytical testing - Collect samples at defined control points throughout the production process - Conduct laboratory analyses, including moisture analysis, viscosity and density measurements, reaction stability assessments, and visual inspections - Ensure correct sample identification, labeling, and full batch traceability Documentation & data integrity - Record all measurements, test results, and observations in laboratory logs and LIMS/ERP systems - Ensure full traceability of batches, deviations, and corrective actions - Support preparation and review of batch records and process documentation Deviation handling & escalation - Immediately report deviations, abnormalities, or safety concerns - Participate in preliminary root-cause analyses (RCA) and propose preventive measures Collaboration & HSE - Work closely with Process Engineers, Shift Managers, and Quality Control to ensure smooth production flow - Support training of operators on chemical handling and process compliance - Ensure full compliance with HSE, MSDS, and PPE requirements in lab and production environments We are looking for a hands-on, detail-oriented chemist who thrives in a structured, safety-critical production environment and takes pride in precision, documentation, and chemical control.
Analytical skill, good practice with PCAR, 8D, 5 Why, Ishikawa diagram… reports 3. Capable of effective and proactive communication and coordination with customers and internal departments.
Main Responsibilities:Internal Controls & CompliancePerform walkthroughs, documentation reviews, and basic control testing.Evaluate compliance with policies, procedures, and internal control standards.Track remediation efforts and follow-up on audit findings.Financial Audit SupportValidate financial data and review supporting documentation.Support audits of journal entries, reconciliations, and general ledger activity.Analyze variances, identify inconsistencies, and prepare audit summaries.Testing & DocumentationConduct sample testing against control expectations.Maintain organized audit workpapers per departmental standards.Document observations and assist in drafting preliminary findings.Process Evaluation & ImprovementReview business processes to identify risks, inefficiencies, and control gaps.Support evaluation of procedures for improvement opportunities.Collaborate with finance and operations teams to gather information and understand workflows.Data Review & ReportingAssist in preparing audit reports, dashboards, and status updates.Perform basic data analysis to identify patterns or anomalies.Support trend and report analysis across business lines.Customer / Stakeholder SupportCommunicate professionally with departments to obtain documentation and clarify information.Provide timely responses to audit-related inquiries.Other Duties as AssignedTo succeed, you will need Education Level Must be a Junior or Senior pursuing a degree in Accounting, Finance, Business Administration, Audit, or a related field at an accredited college or university.
About us Your Contribution Ensure throughput and product qualityReview production KPI reports and electronic board for accuracy; control production order variances (hours/material/consumption)Review and manage re-inspection backlogs, quality issues and machine changes, along with handling and material issuesLead, instruct and motivate team employees on department deliverables and objectivesSupervise work performance, perform audits, provide control measures within the range of responsibility, and determine necessary improvement activitiesParticipate in the preparation and modification of job descriptions and the hiring processCreate planning documents and schedule/organize staffing to meet business needs based on the production schedule, vacations, call-offs, special needs, etc.Foster open communication with the Operations Manager, while reporting on all relevant data (production quantities, quality, accomplished order production, tool availability, maintenance tasks, etc.)Host daily shift meetings to provide daily instruction and staff allocationAssist in the development and implementation of training programs, in conjunction with the Department Training Coordinator, while continuously evaluating needs per positionPerform annual performance evaluations; document as requiredIssue disciplinary action for poor performance and/or misconduct, etc.Ensure clean workspaces on the Production floorMaintain the accuracy of employee time and attendance within the payroll systemLead and foster troubleshooting activities regarding potential issues on the Production line(s)Help promote and implement safety/EHS directives and maintain a clean and safe workspaceFollow cGMP and adhere to all ISO and safety guidelines and policies Your Profile High School Diploma or GED, requiredExperience in leading and directing the work of others in a fast paced manufacturing settingExperience in machine operation; glass manufacturing experience highly preferredUnderstanding of ISO and cGMP, preferredAbility to follow directions and instructionsAbility to read, write and speak English languageMulti-tasking abilitiesDetail oriented approachUpbeat, team approachRobust communication skills and openness to learn/develop Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact usYour Profile High School Diploma or GED, requiredExperience in leading and directing the work of others in a fast paced manufacturing settingExperience in machine operation; glass manufacturing experience highly preferredUnderstanding of ISO and cGMP, preferredAbility to follow directions and instructionsAbility to read, write and speak English languageMulti-tasking abilitiesDetail oriented approachUpbeat, team approachRobust communication skills and openness to learn/develop
Support the Patient Services Manager (PSM) with administration of the monthly cryo billing reports and review of the month-end deferred revenue/income list. Managing all ICB quality queries and reporting monthly, quarterly, 6 monthly and annually as per the schedules for each ICB.
As Chief Chemical Engineer / Manager, you will be the scientific authority for solid propellant production and a key leader in our production organization. You will have two direct reports (chemists/technologists) and report to the Chief Production Officer (CPO) based in Vojens, Denmark. Your main responsibilities will include: Own the chemistry of our solid propellants – develop, document, and validate all fuel formulations and recipe control standardsDefine and maintain critical process parameters (temperature, mixing time, vacuum, catalysts, etc.) and ensure robust process windows from lab scale to full-scale productionLead and manage the analytical laboratory: raw material testing, in-process testing, test methodologies, calibration, documentation, and data traceabilityDrive recipe change control – plan and execute pilot batches, validation, and transfer to production, including updates of SOPs and work instructionsConduct root-cause analysis in collaboration with Process Engineering and Maintenance to address recurring defects, quality deviations and process instabilityEnsure full batch traceability and strong HSE practices for hazardous materials (classification, storage, transport, and safe handling)Collaborate closely with Quality Control to define sampling plans, acceptance criteria and CAPA activities (Corrective and Preventive Actions)Contribute to supplier qualification and material approval, including definition and verification of technical specificationsContinuously improve yield, scrap rate and recipe cost through optimization of formulations and process parametersMaintain and prepare documentation for ISO, AQAP and defense-quality audits related to chemical operationsLead, coach, and develop your team of chemists and technologists and help build a strong safety- and quality-driven culture on site We are looking for an experienced and hands-on chemical leader who thrives in a high-tech, safety-critical production environment and enjoys building something new.
B. 8D-Berichte)Unterstützung bei Ursachenanalysen und Qualitätsmethoden wie FMEA oder 8DErstellung und Pflege von Prüfplänen, Qualitätsdokumentationen und LieferantenbewertungenTeilnahme an Lieferantenaudits sowie Unterstützung bei Auditvorbereitung und Dokumentation (gelegentliche Dienstreisen)Auswertung von Qualitätskennzahlen, Reklamationsdaten und Lieferantenbewertungen sowie Erstellung von Reports DAS BRINGEN SIE MIT: Technische Ausbildung oder Weiterbildung, z. B. Elektroniker, Mechatroniker, Industriemechaniker, Techniker oder QualitätsfachkraftErste Berufserfahrung im Bereich Supplier Quality, Qualitätssicherung, Qualitätsmanagement, Wareneingangsprüfung oder ProduktionGrundkenntnisse in Qualitätsmethoden wie FMEA, 8D oder UrsachenanalyseTechnisches Verständnis für elektronische oder elektromechanische ProdukteWeiterbildung im Bereich Auditor / Lieferantenaudits von Vorteil, jedoch keine VoraussetzungStrukturierte Arbeitsweise sowie Teamfähigkeit und Kommunikationsstärke im Umgang mit internen Schnittstellen und LieferantenFließende Deutsch- und Englischkenntnisse WIR GARANTIEREN IHNEN: Unbefristeter Arbeitsvertrag inkl.
Ihre Aufgaben: Planung und Steuerung der Qualitätsvorausplanung (APQP) für komplexe automotive Komponenten und Zukaufteile im Rahmen des ProduktentstehungsprozessesEigenverantwortliche Durchführung und Bewertung von PPAP-Prozessen für externe LieferumfängeBeratung von Entwicklung und Konstruktion hinsichtlich qualitätsgerechter und fertigungstauglicher ProduktgestaltungKoordination aller qualitätsrelevanten Maßnahmen bis zum Serienanlauf inklusive Safe Launch PlanungSelbstständige Bearbeitung von Kunden- und Lieferantenreklamationen (inkl. 8D-Reports, Ursachenanalyse, Ableitung und Verfolgung von Korrekturmaßnahmen)Durchführung und Nachbereitung von Prozessaudits und Lieferantenaudits nach VDA 6.3 sowie aktive Unterstützung bei der LieferantenqualifizierungZentrale Schnittstelle zu Entwicklung, Fertigung, Einkauf, Logistik und externen Partnern zur Sicherstellung der QualitätsanforderungenAnwendung, Moderation und Weiterentwicklung der Automotive Core Tools (z.
YOUR TASKS Coordinate and monitor the progress of subcontractors and report regularly to the BOP Manager and other stakeholders Ensure timely project completion by continuously tracking schedules and adjusting plans to prevent delays Enforce safety regulations and building codes through regular inspections and identification of hazards or violations Ensure all construction activities comply with approved plans, specifications, permits, and applicable standards Implement, supervise, and ensure compliance with the Quality Control Plan (QCP), including verification of completed work units and required testing Review construction procedures and resource requirements to meet design specifications and local/international standards Verify the foundation assembly process and act as a technical advisor during construction phases, applying defined quality procedures and stop points Identify and resolve issues during construction, verify subcontractor resources for correcting deviations, and review corrective procedures for compliance with QCP and regulations Maintain accurate documentation of project progress and quality control measures Communicate effectively with clients, contractors, and stakeholders to ensure project expectations are met YOUR PROFILE Degree in civil engineering or a related field; equivalent professional experience is also considered Experience in civil construction, ideally in wind energy projects and in supervisory roles Solid understanding of quality control procedures and local as well as international regulations Strong communication and leadership skills with the ability to guide and motivate teams Proven ability to resolve conflicts and conduct audits in construction environments Fluency in German and English (minimum B2–C1), both written and spoken Proficiency in project-related documentation and stakeholder interaction A valid driver’s license recognized in Germany is required for this position ADDITIONAL REQUIREMENTS The following valid certifications and safety trainings are required for this position: Working at Heights certification (issued within the last 12 months) First Aid training Fire Awareness training Confined Spaces training (due to work in the foundation pit) WILLINGNESS TO TRAVEL: You are ready to travel and work flexibly on-site according to project requirements.
YOUR TASKS Coordinate and monitor the progress of subcontractors and report regularly to the BOP Manager and other stakeholders Ensure timely project completion by continuously tracking schedules and adjusting plans to prevent delays Enforce safety regulations and building codes through regular inspections and identification of hazards or violations Ensure all construction activities comply with approved plans, specifications, permits, and applicable standards Implement, supervise, and ensure compliance with the Quality Control Plan (QCP), including verification of completed work units and required testing Review construction procedures and resource requirements to meet design specifications and local/international standards Verify the foundation assembly process and act as a technical advisor during construction phases, applying defined quality procedures and stop points Identify and resolve issues during construction, verify subcontractor resources for correcting deviations, and review corrective procedures for compliance with QCP and regulations Maintain accurate documentation of project progress and quality control measures Communicate effectively with clients, contractors, and stakeholders to ensure project expectations are met YOUR PROFILE Degree in civil engineering or a related field; equivalent professional experience is also considered Experience in civil construction, ideally in wind energy projects and in supervisory roles Solid understanding of quality control procedures and local as well as international regulations Strong communication and leadership skills with the ability to guide and motivate teams Proven ability to resolve conflicts and conduct audits in construction environments Fluency in German and English (minimum B2–C1), both written and spoken Proficiency in project-related documentation and stakeholder interaction A valid driver’s license recognized in Germany is required for this position ADDITIONAL REQUIREMENTS The following valid certifications and safety trainings are required for this position: Working at Heights certification (issued within the last 12 months) First Aid training Fire Awareness training Confined Spaces training (due to work in the foundation pit) WILLINGNESS TO TRAVEL: You are ready to travel and work flexibly on-site according to project requirements.
POSITION Responsible for leading and driving Food Safety, Quality and Regulatory strategic focusses and culture to ensure success of Fonterra’s strategic objectives Managing a team of professionals, 3 direct and 4 indirect reports, and supporting and further developing an inclusive and high performance culture Ensuring the Food Safety & Quality priorities and resources are aligned with business needs, working closely together with a.o.
Ihre Aufgaben: Planung und Steuerung der Qualitätsvorausplanung (APQP) für komplexe automotive Komponenten und Zukaufteile im Rahmen des Produktentstehungsprozesses Eigenverantwortliche Durchführung und Bewertung von PPAP-Prozessen für externe Lieferumfänge Beratung von Entwicklung und Konstruktion hinsichtlich qualitätsgerechter und fertigungstauglicher Produktgestaltung Koordination aller qualitätsrelevanten Maßnahmen bis zum Serienanlauf inklusive Safe Launch Planung Selbstständige Bearbeitung von Kunden- und Lieferantenreklamationen (inkl. 8D-Reports, Ursachenanalyse, Ableitung und Verfolgung von Korrekturmaßnahmen) Durchführung und Nachbereitung von Prozessaudits und Lieferantenaudits nach VDA 6.3 sowie aktive Unterstützung bei der Lieferantenqualifizierung Zentrale Schnittstelle zu Entwicklung, Fertigung, Einkauf, Logistik und externen Partnern zur Sicherstellung der Qualitätsanforderungen Anwendung, Moderation und Weiterentwicklung der Automotive Core Tools (z.
Participate as lead statistician on major projects, including contributing to clinical development plans, developing/reviewing protocols, preparing/reviewing analysis plans, overseeing the conduct of analyses, preparing/reviewing integrated clinical and statistical reports, and responding to regulatory queries. Key Responsibilities: Leadership: Serve as a biostatistical consultant for other members of the department and staff members from other Biostatistics departments within the company Represent sponsors at meetings with regulatory agencies or other regulatory meetings, may participate as a member of a Data and Safety Monitoring Committee Participate in independent research activities, teaching opportunities, presentations, and preparation of manuscripts for publication Participate as high level lead biostatistician on major projects, including developing/reviewing protocols, preparing analysis plans, and writing sections of joint clinical/statistical reports, integrated summaries and/or NDA sections Leading studies at an operational level Provide expert review and initiate methodology development work with regards to statistical standards and validation procedures Consult on operational/statistical/therapeutic area topics Knowledge Sharing: Maintain knowledge and awareness of developments in biostatistics and clinical trial methodology, and regulatory requirements that impact on analyses Performs as subject matter expert (SME) Risk Management: Identifies risks to project delivery and/or quality, leads in a way to minimize risks Anticipates risks to avert need for study level escalations, supports lead in implementing risk mitigation actions Lock and Unblinding Process: Leads the database lock and unblinding process for the statistical team Participate on the biostatistics randomization team (drafts randomization specifications and/or perform quality control (QC) review of randomization schedules) Statistical Expertise: Provide expert statistical input into review of statistical deliverables (i.e. statistical section of a protocol, statistical analysis plans, table shells, programming and table specifications, data review, tables, listings, figures, and statistical sections for complex and/or integrated reports) Provide expert input into data management deliverables (i.e. database design, CRF design, validation checks and critical data) Provide expert review of ADaM reviewers guide (ADRG) and metadata Perform senior biostatistical review (SBR) Produce or perform quality control review of sample size calculations for complex studies Requirements: Masters or PhD degree in Biostatistics or a related field with relevant experience within the life-science industry Expert in a broad range of complex statistical methods that apply to Phase 2-3 clinical trials Expert in strategically collaborating with clinical and drug development expertsExperience in serving as statistical lead for regulatory submissions, including preparation of submission datasets, eCTD support, meeting with regulatory teams, and responding to regulatory queries In-depth knowledge of applicable clinical research regulatory requirements, Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines Strong working knowledge of SAS or RExcellent knowledge of CDISC Data Standards Superb communication and collaboration skills Independent and pro-active problem solving skills IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
Reviewing findings provided by team members and providing feedback accordingly in order to prepare timely quality audit reports with findings that highlight risks and value added recommendations for the regional IT Audit Manager and/or Senior Expert review.
Ihr Aufgabenbereich Ganzheitliche Problemlösung & Containment: Leitung multifunktionaler Teams zur Analyse komplexer Qualitätsprobleme (Non-Conformities, Kundenbeschwerden) unter Anwendung der Driver-Methodik und 8D-Reports – von der Ursachenanalyse bis zur Definition und Überwachung von Sofortmaßnahmen und dauerhaften Abstellmaßnahmen Sofortmaßnahmen & Kundenschutz: Sicherstellung interner Eindämmungsmaßnahmen bei Lieferantenproblemen innerhalb von 24 Stunden sowie Einleitung von Maßnahmen beim Lieferanten (inkl.
IHRE NEUE HERAUSFORDERUNG Responsible for the QA plan and performance of the assigned Business UnitContributing to the QA strategy of the Business Group and developing annual BU QA plansManaging the BU QA team, consisting of site QA Managers (at various international locations) and QA Advisors as direct reports and in total approximately 20 employeesEnsuring an effective QA system and organisation, in compliance with market legislations and customer expectationsProviding guidance to the BU Management Team on QA issues and monitoring the execution of the BU QA plan and performanceStimulating and facilitating a culture of continuous improvement and learning from mistakes, issues and complaintsRepresenting the BU, direct or indirectly, in different DSM QA platformsReporting to the Business Group QA Director.
YOUR TASKS Implement quality methodologies and procedures at the buffer yards, ensuring strict adherence to the quality control plan Supervise the proper execution of various subprocesses at the buffer yards Inspect incoming components such as concrete tower segments and tower internals Conduct audits on the installation of tower internals within stored tower segments Perform final inspections of the concrete tower before handing over to the Project Management organization Identify, document, and manage non-conformities arising during storage at the buffer yards Report daily on the progress and quality status of construction activities Participate in cross-functional meetings within the concrete tower structure to support project execution Coordinate tasks and activities at the buffer yards with the global quality team YOUR PROFILE Completed vocational training in a technical field (e.g. construction materials testing, concrete technology, or similar); further qualification as a certified technician in civil engineering or quality management is an advantage Experience with concrete and/or quality procedures is an asset English proficiency at B2 level and strong communication skills German proficiency at C1 level Team-oriented mindset YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Gewährleistungen Erfassung der Fehler im CAQ-System (Intern bis zum Lieferanten) Moderation der Ursachenanalyse und die Definition von Korrekturmaßnahmen Abstimmung mit dem Kunden und/ oder Lieferanten und Fachbereichen in Bezug auf die Sofort- und Korrekturmaßnahmen Eigenverantwortliche Bewertung der erhaltenen 8D-Reporte des Lieferanten Vorbereitung und Durchführung der qualitätsseitigen Risikoeinstufung des Lieferanten und Bauteilen anhand der QM-Bewertungskriterien in Zusammenarbeit mit den Spezialist Supplier Quality (m/w/d) aus der Warengruppe Teilnahme an Lieferantenreklamationsrunden und eigenständige Klärung aller offenen technischen Themen Ihr Profil: Abgeschlossenes technisches Studium mit erster oder Techniker mit langjähriger relevanter Berufserfahrung oder eine vergleichbare Qualifikation Abgeschlossene Zusatzausbildung zum QM-Manager wünschenswert Erste Kenntnisse in Fertigungstechniken und QM-Management-Tools (z.B.
Gewährleistungen Erfassung der Fehler im CAQ-System (Intern bis zum Lieferanten) Moderation der Ursachenanalyse und die Definition von Korrekturmaßnahmen Abstimmung mit dem Kunden und/ oder Lieferanten und Fachbereichen in Bezug auf die Sofort- und Korrekturmaßnahmen Eigenverantwortliche Bewertung der erhaltenen 8D-Reporte des Lieferanten Vorbereitung und Durchführung der qualitätsseitigen Risikoeinstufung des Lieferanten und Bauteilen anhand der QM-Bewertungskriterien in Zusammenarbeit mit den Spezialist Supplier Quality (m/w/d) aus der Warengruppe Teilnahme an Lieferantenreklamationsrunden und eigenständige Klärung aller offenen technischen Themen Ihr Profil: Abgeschlossenes technisches Studium mit erster oder Techniker mit langjähriger relevanter Berufserfahrung oder eine vergleichbare Qualifikation Abgeschlossene Zusatzausbildung zum QM-Manager wünschenswert Erste Kenntnisse in Fertigungstechniken und QM-Management-Tools (z.B.
Process credit notes, debit notes, and adjustments. Monitor aging reports and follow up on overdue accounts. Conduct regular collection calls and send reminder statements. Negotiate payment plans where necessary.
Job description / Your role: Serve as the responsible project manager for customer programs, ensuring alignment with scope, timelines, and quality expectations Take a leading role in preparing technical and commercial proposals for customer projects Manage the planning and scheduling of projects, including allocation of resources, budgeting, and timeline control in accordance with established project management standards Assume full ownership of assigned projects, ensuring delivery on time, within budget, and to the highest quality standards Take responsibility for the risk management according to space standards Create and maintain comprehensive project documentation, including customer-facing documents and internal reports Plan, host, and manage internal and external project reviews to monitor progress and ensure stakeholder alignment Supervise and guide project team members, ensuring clear roles, responsibilities, and collaboration within the dedicated project team Join us in shaping the future of space technology, as we move from single-piece manufacturing to scalable, industrial production.
Key Responsibilities Overall management and coordination of site operations in the Automotive environment in accordance with defined processes, standards, and management instructionsDisciplinary and functional leadership, development, and motivation of site employeesPlanning and control of personnel deployment, capacity management, and vacation schedulesEnsuring compliance with Automotive-specific quality, occupational health, safety, and environmental requirementsOrganization and documentation of safety briefings, instructions, risk assessments, and emergency measuresResponsibility for workplace organization, tools, equipment, and operational resourcesCoordination of operational planning, order execution, reporting, and documentationReview and approval of operational reports, time confirmations, and performance dataActive implementation and monitoring of Continuous Improvement (KVP) initiativesOrganization of first aid readiness and required occupational medical examinationsActive communication and enforcement of safety and health protection measuresMaintenance and development of customer relationships at the assigned operational sitesConfident use of SAP for operational processesBusiness development in the surrounding area.
Technische Ausbildung Anwendungskenntnisse gängiger QM-Methoden (APQP, FMEA, PPAP, 8D-Report) Einschlägige Erfahrung im Bereich Qualitätsmanagement Umgang mit QM Core Tools Erfahrung in der Vorbereitung und Durchführung von Audits, IAT 16949 Erfahrung mit Kundenanforderungen SAP-Kenntnisse Gute Englischkenntnisse Dann bieten wir: Einen spannenden Arbeitsplatz in einer dynamischen Industrie, facettenreiche Herausforderungen sowie persönliche und fachliche Entwicklungsmöglichkeiten in einem kollegialen Arbeitsumfeld.
Check the correct pre-assembly of the tower internals in the concrete segments Conduct audits of the preassembly and assembly phases of the concrete towers Perform the final inspections of the concrete tower prior to the handover to the PM organization Detect, open and manage the non-conformities opened during the construction phase Check the quality methods and documentation used by the subcontractors on site Report on the daily progress of the status of the construction activities in terms of quality Participate in meetings with other areas within the concrete tower structure to ensure execution of the project Coordinate with the global quality team in terms of tasks and activities on site YOUR PROFILE Certificate of Higher Education in Engineering or similar Experience in Construction, experience with wind turbine assembly and construction activities desirable.
Check the correct pre-assembly of the tower internals in the concrete segments Conduct audits of the preassembly and assembly phases of the concrete towers Perform the final inspections of the concrete tower prior to the handover to the PM organization Detect, open and manage the non-conformities opened during the construction phase Check the quality methods and documentation used by the subcontractors on site Report on the daily progress of the status of the construction activities in terms of quality Participate in meetings with other areas within the concrete tower structure to ensure execution of the project Coordinate with the global quality team in terms of tasks and activities on site YOUR PROFILE Certificate of Higher Education in Engineering or similar Experience in Construction, experience with wind turbine assembly and construction activities desirable.
YOUR TASKS Make sure that the supplier or partner look after the production cycle under the standards, deadlines and planning established by the company with effective operations and cost factors Manage and support all Nordex local teams so they could succeed in each area Ensure the supply of raw material for production with Nordex scope, as well as logistics and purchasing areas Supervise all suppliers' material stocks to prevent damaged or defective inventory Coordination of production activities with procurement, maintenance, and quality control activities to obtain optimum production and utilization of human resources, machines, and equipment Plan follow up of the factory’s progress, production improvement and general growth Prepare daily, weekly and monthly reports of production -, maintenance, cost control, operations; to analyze them and see if business objectives are achieved, if government obligations are met or identify and resolve any issues Develop training, teaching, development and work practice plans for workers Be able to manage and coordinate different teams.
Gewährleistungen Fehlererfassung im CAQ-System (Intern bis zum Lieferanten) Moderation Ursachenanalyse und Definition von Korrekturmaßnahmen Abstimmung mit Kunde/Lieferant/Fachbereichen zu Sofort- und Korrekturmaßnahmen Eigenverantwortliche Bewertung der 8D-Reporte der Lieferanten Vorbereitung/ Durchführung der qualitätsseitigen Risikoeinstufung von Lieferanten/Bauteilen (mit QM-Bewertungskriterien, inkl.
Documentation,Traceability & Compliance • Maintain full traceability of inspected items, datasets, images, and reports in line with internal procedures and defense-grade standards. • Ensure high documentation quality and audit readiness; support audits, investigations, and internal reviews related to NDT and product integrity.
Documentation,Traceability & Compliance • Maintain full traceability of inspected items, datasets, images, and reports in line with internal procedures and defense-grade standards. • Ensure high documentation quality and audit readiness; support audits, investigations, and internal reviews related to NDT and product integrity.
Drive improvement to eliminate unacceptable risk and to achieve the required safety standards cost effectively. Report back to senior management on the findings and corrective action taken. To action/follow up all near miss/accident reports and liaise directly with the HSE for all reportable incidents.
Ihre Aufgaben: Sicherstellung der Auditierfähigkeit von Prozessen und strategisch relevanten Lieferanten nach Standards und Normen Durchführung von Audits und Vorbereitung der Beteiligten auf Auditierungen Definition von Qualifikationsanforderungen für Lieferanten und Bewertung ihrer Leistung Unterstützung der Lieferantenentwicklung zur Steigerung der Qualitätsstandards Identifikation von Supply-Chain-Risiken und Umsetzung von Maßnahmen zur Risikominderung Entwicklung und Implementierung von Strategien zur Verbesserung der Qualitätsstandards Erstellung von Berichten und Reports Ihr Profil: Erfolgreich abgeschlossenes Studium Wirtschaftsingenieurwesen oder vergleichbare Ausbildung/ Qualifikation Mehrjährige Erfahrung im Einkauf und crossfunktionale Projekterfahrung Kenntnisse in Change Management, Lean Management, Six Sigma und Prozessoptimierung wünschenswert Technisches und kaufmännisches Verständnis Sehr gute Kommunikations- und Verhandlungsfähigkeiten Sicherer Umgang mit MS Office und SAP R/3 Verhandlungssichere Deutsch- und Englischkenntnisse Was wir Ihnen bieten: Einen festen Arbeitsvertrag nach DGB/GVP-Tarifvertrag Eine übertarifliche Vergütung, zzgl.
What you will do: Focus on the design, development, and execution of automated end-to-end tests Manage and prioritize bug reports, keeping their business value in mind Lead regression testing, identify and resolve defects to ensure the stability of high-traffic customer interactions and transactions Analyze complex workflows, data flows, and database interactions to identify potential areas for improvement in test coverage and performance Report bugs and reproduce them throughout the complete bug cycle Coordinate testing efforts to ensure the delivery of quality features Advocate for product quality within cross-functional teams Contribute to ABOUT YOU’s long-term automation strategy in testing Who you are: 4+ years of experience in QA, testing, and debugging REST backend applications, with strong knowledge of HTTP methods, status codes, headers, and error handling Proficient in API validation against OpenAPI/Swagger specifications 4+ years of experience with JavaScript/TypeScript or other OOP languages, using frameworks like Mocha/Playwright, and GitlabCI 2+ years of experience working with relational and NoSQL databases, focusing on integration and data flows Passionate about automation and building maintainable test suites that provide continuous feedback, with strong skills in both exploratory and automated testing Experienced with agile methodologies Excellent communication skills, including fluent written and spoken English for clear collaboration Solid understanding of transaction systems, gateways, customer data, and large-scale database structures Committed to identifying and addressing issues early, ensuring high-quality customer-facing features and services Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy Central Location Flexible Working Hours Professional training Dog-friendly office Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities, and ethnicities feel welcomed and accepted exactly as they are.
Ihre Aufgaben: Direkter Vertrieb der Komponenten im Bereich Fördertechnik Neukundenakquisition und Betreuung der BestandskundenAufbau und Ausbau von langfristigen KundenbeziehungenStändige Markt- und WettbewerbsbeobachtungEntwicklung von kundenspezifischen Lösungen und Umsetzung geeigneter VertriebsmaßnahmenVerfassen von Reports für die VertriebsleitungProaktive Abstimmung mit anderen Abteilungen für eine reibungslose Angebots- und AuftragsabwicklungVorgenannte Tätigkeiten führen Sie nach der Einarbeitung überwiegend von Ihrem Wohnort bzw. vom Homeoffice aus Ihr Profil: Abgeschlossene kaufm.
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
Funciones: Liderar la gestión inicio-fin de los proyectos asignados Gestión de alcance, cronograma, riesgos, calidad, recursos, compras manteniendo una visión de alto nivel del estado de cada una de las áreas Monitorio y control del estado de los proyectos en cada una de sus fases, implementando y siguiendo las acciones correctivas necesarias Garantizar la entrega de la documentación asociada al proyecto Realización de reportes directos para el Comité de Dirección Ubicación: Presencialidad en Vía Dublín, Madrid. QUÉ DEBE APORTAR Grado en Ingeniería Mecánica, Industrial, de Minas... o estudios similares Experiencia de al menos 5 años como Project Manager o puestos similares Liderazgo, toma de decisiones, resolución de problemas y experiencia en la relación con el cliente Nivel avanzado de Inglés (B2)
Funciones: Liderar la gestión inicio-fin de los proyectos asignados Gestión de alcance, cronograma, riesgos, calidad, recursos, compras manteniendo una visión de alto nivel del estado de cada una de las áreas Monitorio y control del estado de los proyectos en cada una de sus fases, implementando y siguiendo las acciones correctivas necesarias Garantizar la entrega de la documentación asociada al proyecto Realización de reportes directos para el Comité de Dirección Ubicación: Presencialidad en Vía Dublín, Madrid. QUÉ DEBE APORTAR Grado en Ingeniería Mecánica, Industrial, de Minas... o estudios similares Experiencia de al menos 5 años como Project Manager o puestos similares Liderazgo, toma de decisiones, resolución de problemas y e xperiencia en la relación con el cliente Nivel avanzado de Inglés (B2)
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Transform complex datasets into clear, executive-level dashboards and reports to support business decisions. Maintain high-quality datasets through rigorous data cleaning, validation, and governance practices.