Key Responsibilities: ·Provides specialized administrative support in the development, implementation, and marketing of our two HR development programs ·Serves as a central point of contact between prospective employees, vendors, staff, other departments, and/or external constituencies on day-to-day operational, and administrative matters; assists with meetings, special projects, and/or general problem resolution ·Coordinates activities and administration of program objectives; this requires engaging internal and external stakeholders ·Monitors and administers program/project expenses; may develop or participate in the development of funding proposals for the program ·Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program ·Maintains program/project records, researches information and gathers and computes various data; prepares special and/or one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of sources. ·Performs miscellaneous job-related duties as assigned Skills / Requirements: ·Sophomore, Junior, or Senior level college student seeking an HR degree ·Advanced knowledge of Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) ·Very strong presentation and communication skills ·A very motivated individual who takes initiative and can work independently with minimal supervision ·Strong multi-tasker with ability to take direction from multiple sources WHY JOIN our DHL team?
Du erstellst aussagekräftige Reportings, KPI-Auswertungen, Liuqiditätsplanungen sowie FTE-Reports und machst komplexe Finanzdaten durch Budgets, GuV-Prognosen und Analysen transparent und verständlichIm Controlling analysierst Du kaufmännische Kennzahlen und leitest daraus konkrete Insights für das Business ab Du arbeitest eng mit unserem Steuerbüro zusammen und sorgst für eine reibungslose Übergabe aller relevanten Unterlagen, z.B. bei der Vorbereitung des Monats- und JahresabschlussesDu identifizierst Optimierungspotenziale und treibst die Standardisierung und Weiterentwicklung kaufmännischer Prozesse und Strukturen aktiv voran, z.B. die Etablierung eines Budgetsystems für die einzelnen UnternehmensbereicheDu verantwortest die Fakturierung unserer Kundenprojekte, begleitest den Prozess von der Vorbereitung über die Freigabe bis zur Rechnungsstellung, stellst sicher, dass Leistungen korrekt erfasst und sauber abgerechnet werden und kontrollierst die ZahlungenDu verfügst über einen kaufmännischen Background (z.B.
Excellent communication skills Solid MS Office skills including an ability to create, modify and analyze reports in Excel. DHL offer its employees a good starting rate along with a full benefits package that includes medical, dental and vision insurance along with 401k and tuition assistance.
Your task will be: Develop trust relationships with a portfolio of major clientsAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsSupports Back office and Call forwarding functions by liaising with client as necessary in respect to accepting orders (from customer or overseas office)Proactively informs customer on shipment status, exceptions, and provides intermediate updates on incident solutionSupports Customer Implementation by following up on spot quotations and contract closure as may be requiredPerforms up- and cross-selling (inbound calls) for existing customers and passes on leads to salesTakes and handles customer inquiries e.g.