As part of our team, you will take on the following responsibilities: You analyze, model, and optimize end‑to‑end business processes, systematically identifying process gaps and improvement potential.You derive concrete measures to increase efficiency and ensure the smooth implementation of optimization and improvement initiatives.In close collaboration with our Process Owners, you develop KPIs, dashboards, and reports to monitor process performance and assess the impact of process changes.You plan and facilitate optimization and analysis workshops and moderate cross‑functional alignment sessions.You manage interfaces between business units as well as relevant internal and external stakeholders.You manage projects, for example the implementation of modern technologies such as Process Mining and Task Mining, and accompany them from concept through execution.You communicate progress, results, and initiatives transparently to all stakeholders.You monitor market and technology trends in the process environment and strategically integrate them into our process and optimization strategy.
In this role, you will be part of the Product Management & Key Account Management team and report directly to the Team Manager Product Management & Key Account Management. The position is based in our Bucharest office and works closely with international colleagues within DKV Refund Service and the wider DKV Mobility Group.
As part of our team, you will take on the following responsibilities: You are responsible for the sales territory in Germany, covering postal codes 83, 84, 93, and 94You are accountable for both existing customer management (60%) and new customer acquisition (40%)You maintain and further develop existing customer relationships in the truck segmentYou ensure a high level of customer satisfaction and actively work on churn preventionYou identify cross- and upselling opportunities for the following products: Europe-wide toll solutions, Europe-wide fueling solutions, VAT refund and mineral oil tax refund, Telematics solutions, TMS – Transport Management System, E-mobility solutions including depot charging and the @road charging card, additional products from the DKV Mobility portfolioYou acquire new truck customers within the assigned sales territoryYou sell the entire product portfolio to prospective new customers and develop customized solutions tailored to the specific needs of the transport industryYou analyze market trends and competitive activities and prepare regular reports and forecastsYou participate in industry events, trade fairs, and customer events, and build and sustainably maintain a strong network within the transport and logistics industry What makes you stand out You bring several years of field sales experience, ideally within the truck and transport environment, and preferably hold a completed university degreeYou have solid knowledge of the transport and logistics industryYou have strong German and English language skills, both written and spokenYou work confidently with MS Office (Excel, PowerPoint, Outlook) and ideally have experience with AI tools such as Copilot or ChatGPTYou are sales-driven, communicative, and able to work independently; you are results-oriented and demonstrate an entrepreneurial mindsetYou ideally live directly within the sales territory and have a home office; all required equipment will be provided by DKV We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
What makes you stand out You hold a degree in Computer Science, Business Informatics, or a comparable qualification.You have strong expertise in SQL databases, including data modeling, table design, and data querying — ideally with experience in Snowflake.You bring experience in developing and integrating data products and are familiar with Azure Data Factory, Python, and modern cloud technologies (preferably Azure).You have hands‑on experience creating meaningful Power BI reports; knowledge of CI/CD or container technologies (e.g., Docker, Kubernetes) is a plus.You work analytically, communicate effectively, collaborate well in teams, and demonstrate a strong hands‑on mentality.You are fluent in English and have very good German skills; you also have a passion for financial databases and enjoy exploring new topics.
As part of our team, you will take on the following responsibilities: You support the analysis and preparation of marketing, campaign, and performance data (e.g. paid media, website, international campaigns).You create, maintain, and automate regular reports and dashboards (KPIs, funnel analyses, performance overviews).You contribute to measuring the success of marketing activities (e.g.
Follow up and keep record of customs entries and checking against correct values in line with HMRC Import / Export compliance, including keeping the business compliant with all regulatory requirements. Create and update Shipping and On Time in Full (OTIF) reports Liaise with external transport companies to ensure accurate delivery times to all sites and keeping relevant internal stakeholders updated throughout.
Key responsibilities Deal Execution & Financial Analysis Lead the preparation and execution of hotel sale assignments, pitches, and client proposalsDevelop and apply advanced financial models to assess strategic alternatives and capital structuresManage virtual data rooms, investment memorandums, and marketing deliverablesAnalyse market data, monitor financial trends, and prepare high-quality client presentations Client Relationship Management Build and sustain strong relationships with investors, operators, and partnersRepresent JLL at major industry conferences, networking events, and client meetingsCollaborate across regional and global JLL teams to deliver seamless cross-border solutions Team Leadership & Collaboration Manage direct reports and mentor junior team members to support professional growth Contribute to a high-performance, collaborative culture within the DACH and wider EMEA teamsMaintain accurate records in JLL’s CRM and research databasesUndertake site visits and property inspections with clients and investors Qualifications required / Your profile University degree in Business Administration, Real Estate, Finance, Hotel Management or other related fieldsMinimum 5 years’ experience in hotel real estate, hospitality investment or a related capital markets fieldOutstanding academic and professional achievementExceptional financial modelling, analytical and market research skillsGreat attention to detailStrong team orientation and leadership skillsAbility to multi-task and thrive in a diverse and fast-paced environmentGreat interpersonal and communication skills to interact with external and internal stakeholders including senior managementAdvanced MS Office skills, especially in Excel, PowerPoint, Word and OutlookTrack record of initiative, analytical excellence, and delivering results in a fast-paced environmentFluent in German and English (both written and spoken) We offer Opportunity to work with the world’s leading hotel real estate advisory team, on some of the sector’s most significant transactionsDirect exposure to international capital marketsAccess to JLL’s global network and knowledge-sharing platformFlat hierarchy in a dynamic, collaborative, and supportive work environmentStrong recognition for high performance, with competitive rewards and career development opportunitiesParticipation in industry events to expand your professional network To apply Please submit your cover letter, CV and academic transcripts.
As part of our team, you will take on the following responsibilities: You plan, analyze, and optimize campaigns for new customer acquisition, cross-/upselling, reactivation, and churn prevention.You ensure complete tracking of all campaign activities and their success across all sales channels.You transform raw data into actionable insights for campaign optimization.You regularly analyze campaign data (leads, conversion rates, revenue contribution) and derive recommendations for action.You create reports and interactive dashboards for management and sales teams (e.g., in Power BI).You identify optimization opportunities to continuously improve campaign performance and develop and validate KPI logics for campaign tracking and success measurement.You ensure consistency and data quality across all systems and reports, and you use Microsoft Dynamics 365 and HubSpot for planning, execution, and tracking, leveraging data sources such as CRM, SAP, Snowflake.You use Power Query for data modeling and transformation.You develop and implement standardized workflows for campaign planning, execution, and evaluation.You ensure European-wide consistency of all campaign processes and coordinate with local contacts and sales teams (Inside Sales, Field Sales Channel Managers).You promote knowledge sharing across countries and teams, including lessons learned and best practices.
Independently manage a team of cross-function automation process analystsYearly target setting and reviewCoordinate project engagements according to defined digitization roadmapSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Accountable for standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage, and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope, considering cost & benefitsPrepare status reports and present in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes with medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers for the technical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesEnsure and facilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedFacilitate knowledge exchange sessionsSupport special CoD-relevant projects (i.e. technology exploration)Alongside your project engagement, you may be involved into special projects (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Main Roles & Responsibilities of the Contract Support Administrator Understand, anticipate and delivery customer (internal and external) needs while building effective relationships.Managing and operating site CMMS systemRaising and chasing of supplier orders including dealing with supplier queries.Input engineers time sheets onto the relevant systems.Compiling of Customer Weekly, Monthly and Annual Reports, and other reports as required to enable the Company to fulfil its contractual obligations.Produce quotations in the required format and in line with agreed process.Updating and uploading information to the client’s systems as required in a timely manner.Liaison with the operations team from engineer to director level.Raising of work orders in a timely and accurate manner and chasing old work orders to ensure closure.
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.