Begriff dafür in SOP)Überprüfung und Bewertung von Validierungsdokumenten (z.B. Protokolle, Reports) und QualifizierungsdokumentenMitarbeiter bei internen und externen GMP AuditsMitarbeit bei der Vorbereitung und Nachbereitung von Inspektionen Abgeschlossenes Studium in einem relevanten Bereich, z.B.
YOUR DAILY WORK: •Preparation of financial business cases on behalf of License Operations and managing its cycle •Vendor cost recovery & revenue review and maintenance, cost reporting •Tracking key data relating to license support agreements, renewals, new purchases •Creation of accurate and detailed invoice data for license charges directly to business partners •Ensure that relevant stakeholders are informed about upcoming renewals and provided with all relevant background information and documents •Support renewals and new license purchases ensuring that all supporting data is provided •Creation of management reports relating to license purchases, renewals & invoicing •Data administration in purchasing system workflow and SAP in connection with purchase orders and invoices •Managing purchase order life cycle including quality assurance up to filing the orders •Supporting processes related to license requests from customers/IT services to our vendors •Ad hoc tasks (calculations, cost analysis,…) YOUR SKILLS: •Detail oriented personality •MS Office, Advanced knowledge of MS Excel •Practical knowledge in creating reports and planning, data analysis •Experience in preparation of formal documentation and follow up on updates •Experience in financial areas and/or procurement •English language – intermediate WE OFFER: •Friendly team •Modern offices in Chodov •Huge number of internal job opportunities within the company •Home office possibilities •Permanent contract •CAFETERIA employee benefit program with wide selection of benefits from Edenred •Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company •Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……
Your task will be: Develop trust relationships with a portfolio of major clientsAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsSupports Back office and Call forwarding functions by liaising with client as necessary in respect to accepting orders (from customer or overseas office)Proactively informs customer on shipment status, exceptions, and provides intermediate updates on incident solutionSupports Customer Implementation by following up on spot quotations and contract closure as may be requiredPerforms up- and cross-selling (inbound calls) for existing customers and passes on leads to salesTakes and handles customer inquiries e.g.
Reviewing findings provided by team members and providing feedback accordingly in order to prepare timely quality audit reports with findings that highlight risks and value added recommendations for the regional IT Audit Manager and/or Senior Expert review.
Responsibilities: Prepare and manage client contracts and additional contractual documentsContact clients with outstanding payments and ensure timely collection of overdue invoicesMonitor and follow up on invoice payments within established deadlinesCompile and submit weekly reports for the Finance DepartmentUse Salesforce CRM to manage and document client interactionsCollaborate effectively with internal departments such as Sales, Finance, and CreditManage fuel card orders and ensure timely delivery to clients What makes you stand out Strong communication and negotiation abilitiesExcellent organizational, planning, and time‑management skillsCustomer‑oriented mindset with strong presentation and interpersonal communication skillsIntermediate English level; advanced level is an advantageProficiency in MS Office at an intermediate level We are looking forward to your application and to applicants who enrich our diverse culture!
Responsibilities: Activate new clients allocated in the portfolio according to the established sales plan.Manage the existing client portfolio, offering support, consultation, and personalized solutions to increase client loyalty and drive business growth through cross-selling and up-selling activities.Identify client needs and the potential for using DKV services and products for prospects and existing clients.Design customized offers that address the potential and specific activities of clients (e.g., route proposals, fueling solutions, comparative price analyses, fueling station recommendations, product and service recommendations with client-specific attributes).Initiate the process and monitor the commercial conditions offered to clients until implementation, in accordance with DKV standards and procedures.Analyze the allocated portfolio and implement measures to reduce and prevent client losses and decreases in client turnover, adapting commercial conditions to maximize the use of DKV products and services and increase portfolio profitability.Present additional product offers to clients, as well as offers for the products already used, in order to increase the utilization of products in the client portfolio.Process customer requests and complaints, communicating efficiently with support departments to clarify reported issues.Cooperate with Field Sales, Telesales, Back Office, and Credit Control departments to serve clients while adhering to DKV policies and procedures.Implement company commercial policies to promote and enhance the presence of the company’s products/services in the allocated area.Prepares periodic reports on activities performed or upon the manager's request.Responsible for the accuracy of the information provided to line managers and to the departments of the company with which collaborates What makes you stand out Minimum 2-4 years of experience in a similar positionRelevant experience in managing a client portfolioStrong skills in promoting products and services to clientsExcellent communication and teamwork skillsExcellent organizational, planning, and time management skillsCustomer-oriented and results-drivenAnalytical thinking and financial understandingAbility to analyze dataEnglish language – intermediate levelAdvanced MS Office skillsKnowledge of SAP is an advantageProactive attitude We are looking forward to your application and to applicants who enrich our diverse culture!