Tarifwechseln, Vertragsergänzungen und SondervereinbarungenSicherstellung vollständiger, konsistenter und korrekter Kunden- und Vertragsdaten in den relevanten SystemenBearbeitung von Widerrufen, Kündigungen, Verweigerungen sowie vertriebsnahen KundenbeschwerdenPrüfung und Pflege relevanter Listen, Reports und Arbeitsübersichten Wen suchen wir? Abgeschlossene kaufmännische Ausbildung oder vergleichbare QualifikationMindestens 1–3 Jahre relevante Berufserfahrung in der Sachbearbeitung, im Backoffice Sales, Vertriebsinnendienst oder Customer ManagementFundierte Kenntnisse in der Abwicklung von Auftrags-, Vertrags- und ÄnderungsprozessenSicheres Verständnis für Datenqualität, Prozesslogiken und SystemabhängigkeitenErfahrung im Umgang mit CRM-, Vertrags- und Ticket-SystemenGrundkenntnisse im Telekommunikationsumfeld (z.
Benefits A dynamic role with significant responsibilities and diverse tasks Attractive employment conditions, including a variable salary, 25 vacation days, and 13 ADV days Expense allowance to support work-related costs Pension scheme in accordance with the CAO Technical Installation Company Modern equipment: laptop and mobile phone provided Opportunity to purchase VINCI Energies shares at a discounted rate through the CASTOR savings program Responsibilities Maintain, inspect, and repair electrical components at offshore and onshore substations Test installations and devices according to NEN standards Prepare and follow up on offshore operations Document activities and report defects in wind farms Analyze faults and recommend solutions Create technical work instructions, risk assessments, and maintenance plans Qualifications Technical vocational training in electrical engineering Experience in maintenance and testing of electrical installations Understanding of energy distribution systems (substations / switchgear) Safety-conscious team player, willing to work offshore and in shifts Proficient in Dutch and English, with a valid Class B driver’s license One Group, Many Opportunities As part of VINCI Energies, we benefit from a global network. 102,000 employees generate revenue of more than €20 billion.
Du lernst Budgetierungs- und Forecasting-Techniken kennen und lernst aussagekräftige Reports zu erstellen. Du erstellst & interpretierst Analysen und entwickelst eigene Handlungsempfehlungen. Du bereitest Ad-hoc-Analysen und Kalkulationen vor und verantwortest die Durchführung von Soll-Ist-Auswertungen.Business Intelligence: Du lernst die Welt der Datenanalyse kennen.
Expected Outcomes: A fully or partially automated setup capable of testing and qualifying FAUs according to defined optical and mechanical specifications.A software tool for measurement automation and data processing.A technical report including setup design, validation results, and recommendations for further optimization. Keywords: Fiber array units, optical testing, automation, alignment, mechanical qualification, photonic packaging, precision metrology.
Responsibilities: Activate new clients allocated in the portfolio according to the established sales plan.Manage the existing client portfolio, offering support, consultation, and personalized solutions to increase client loyalty and drive business growth through cross-selling and up-selling activities.Identify client needs and the potential for using DKV services and products for prospects and existing clients.Design customized offers that address the potential and specific activities of clients (e.g., route proposals, fueling solutions, comparative price analyses, fueling station recommendations, product and service recommendations with client-specific attributes).Initiate the process and monitor the commercial conditions offered to clients until implementation, in accordance with DKV standards and procedures.Analyze the allocated portfolio and implement measures to reduce and prevent client losses and decreases in client turnover, adapting commercial conditions to maximize the use of DKV products and services and increase portfolio profitability.Present additional product offers to clients, as well as offers for the products already used, in order to increase the utilization of products in the client portfolio.Process customer requests and complaints, communicating efficiently with support departments to clarify reported issues.Cooperate with Field Sales, Telesales, Back Office, and Credit Control departments to serve clients while adhering to DKV policies and procedures.Implement company commercial policies to promote and enhance the presence of the company’s products/services in the allocated area.Prepares periodic reports on activities performed or upon the manager's request.Responsible for the accuracy of the information provided to line managers and to the departments of the company with which collaborates What makes you stand out Minimum 2-4 years of experience in a similar positionRelevant experience in managing a client portfolioStrong skills in promoting products and services to clientsExcellent communication and teamwork skillsExcellent organizational, planning, and time management skillsCustomer-oriented and results-drivenAnalytical thinking and financial understandingAbility to analyze dataEnglish language – intermediate levelAdvanced MS Office skillsKnowledge of SAP is an advantageProactive attitude We are looking forward to your application and to applicants who enrich our diverse culture!