Verantwortungen Unterstützung im Buying-Prozess, insbesondere bei der Bestellanlage und Stammdatenpflege Erstellung von Reports und Präsentationen zu aktuellen Verkaufszahlen Operative Unterstützung im Shop Management, z. B. bei der Pflege von Kampagnen und dem Erstellen von Reports Enge Abstimmung mit internen Schnittstellen wie Tech, Accounting, Procurement Operations und Logistik Anforderungen Laufendes Studium im Bereich Betriebswirtschaft, Fashion Management, Wirtschaftswissenschaften oder vergleichbar Ausgeprägtes analytisches Verständnis und sicherer Umgang mit Excel Interesse an Buying-Prozessen, Bestandsmanagement und E-Commerce Strukturierte, sorgfältige Arbeitsweise sowie eine hohe Zahlenaffinität Teamfähigkeit, Eigeninitiative und eine Hands-on-Mentalität Sehr gute Englischkenntnisse Benefits Hybrid working Täglich frisches Obst Sportkurse Exklusive Mitarbeiter Rabatte Kostenlose Getränke Sprachkurse Company Events Relocation Unterstützung Mobilitätszuschlag Zentrale Lage Flexible Arbeitszeiten Betriebliche Altersvorsorge Weiterbildungs- angebote Hunde erlaubt AY Academy Feedbackkultur Firmenfahrrad Was ABOUT YOU ausmacht?
Verantwortungen Ganzheitliche Betreuung unserer Bestandskunden bei der Nutzung unserer Anwendung im Live-Betrieb Aktives Management der Kundenbeziehungen sowie Steuerung der vertraglichen Anliegen Zentrale Ansprechperson für alle Kundenanfragen Proaktive Beratung unserer Kunden zur optimalen Produktnutzung, um den Mehrwert der Anwendung voll auszuschöpfen Erstellung von kundenspezifischen Auswertungen und Reports Aufbau und kontinuierliche Optimierung der Prozesse und Tools für eine exzellente Kundenkommunikation Anforderungen Abgeschlossenes Studium im Bereich Marketing, Kommunikation oder eine vergleichbare Qualifikation Berufserfahrung in einer Rolle als Customer Success Manager oder Account Manager Hohe Serviceorientierung und Freude am Aufbau langfristiger Kundenbeziehungen Hands-on-Mentalität Ausgeprägte Kommunikationsfähigkeit und ein sicheres, professionelles Auftreten Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Visual Literacy - starkes visuelles Gespür für Modefotografie und Markenästhetik Erfahrung im Bereich Generative AI, Prompt Engineering oder digitaler Content-Produktion Erfahrungen im Transformationsmanagement Benefits Hybrid working Täglich frisches Obst Sportkurse Exklusive Mitarbeiter Rabatte Kostenlose Getränke Sprachkurse Company Events Relocation Unterstützung Mobilitätszuschlag Zentrale Lage Flexible Arbeitszeiten Weiterbildungs- angebote Hunde erlaubt AY Academy Feedbackkultur Firmenfahrrad Was ABOUT YOU ausmacht?
Instagram-Story-Erstellung, Caption-Copywriting) Unterstützung bei der täglichen Pflege und Optimierung der Social-Media-Kanäle (Facebook, TikTok und Instagram), einschließlich Instagram Shop und Produktkatalog Community Management und Interaktion mit der Community Unterstützung bei täglichen Posts auf Instagram und TikTok Unterstützung bei der Erstellung monatlicher Reports Unterstützung bei Musterbestellungen für Influencer-Marketing Verantwortungen Interesse an digitalen und Popkultur-Trends, insbesondere auf Social Media Verständnis und Leidenschaft für Social Media (erste Erfahrungen sind von Vorteil) Starke organisatorische Fähigkeiten Fähigkeit, selbstständig und verantwortungsbewusst zu arbeiten Sehr gute Deutsch- und Englischkenntnisse Hohe Motivation und Kreativität Benefits Hybrid working Täglich frisches Obst Sportkurse Exklusive Mitarbeiter Rabatte Kostenlose Getränke Sprachkurse Company Events Relocation Unterstützung Mobilitätszuschlag Zentrale Lage Flexible Arbeitszeiten Betriebliche Altersvorsorge Weiterbildungs- angebote Hunde erlaubt AY Academy Feedbackkultur Firmenfahrrad Was ABOUT YOU ausmacht?
Verantwortungen Strategische Planung zentraler Geschäftskennzahlen wie Umsatz, Retourenquoten und Discounts bis zum Deckungsbeitrag Ableitung von Monatszielen aus der Geschäftsjahresplanung und Übergabe dieser Ziele an Teams wie Merchandise Planning und Pricing zur optimalen Steuerung Controlling sämtlicher relevanter Geschäfts- und Performancekennzahlen sowie Ableitung konkreter Handlungsempfehlungen Erstellung teamübergreifender Ad-hoc-Analysen, Reports und Dashboards Kontinuierliche Weiterentwicklung, Optimierung und Automatisierung der Planungs- und Reportingprozesse Anforderungen Abgeschlossenes wirtschaftswissenschaftliches Studium oder eine vergleichbare Ausbildung Erste relevante Berufserfahrung im Bereich Planung, Controlling oder Unternehmensberatung, idealerweise in einem dynamischen E-Commerce- oder Fashion-Umfeld Gutes Verständnis gängiger Performance-Kennzahlen sowie exzellente MS-Excel-Kenntnisse Ausgeprägte analytische Fähigkeiten, hohe Eigenverantwortung sowie unternehmerisches Denken und Hands-on-Mentalität Sehr gute Deutsch- oder Englischkenntnisse Erste Kenntnisse in SQL und Google Locker Studio von Vorteil Benefits Hybrid working Täglich frisches Obst Sportkurse Exklusive Mitarbeiter Rabatte Kostenlose Getränke Sprachkurse Company Events Mobilitätszuschlag Zentrale Lage Flexible Arbeitszeiten Betriebliche Altersvorsorge Weiterbildungs- angebote Hunde erlaubt AY Academy Feedbackkultur Firmenfahrrad Was ABOUT YOU ausmacht?
What you will do Gather, analyze, and interpret data to fulfill reporting requests from business stakeholders Translate complex data into clear, actionable insights that support business strategy Support ad hoc analysis and contribute to data-driven decision-making Automate routine reporting processes and maintain existing reports to ensure reliability and improve data workflows Maintain, design, and implement advanced dashboards using tools like Google Looker Studio, enabling self-service analytics across the organization Collaborate with data engineers, data scientists, and stakeholders across the organization to ensure data quality and consistency while delivering data-driven insights that support supply-related business decisions Communicate findings effectively to technical and non-technical audiences Foster a data-driven culture within the organization, promoting the use of analytics in decision-making processes Who you are You have at least 1-2 years of experience as a Data Analyst Proficiency in SQL for complex data analysis, reporting, and querying large datasets Experience with Google BigQuery Experience with data visualization tools (e.g., Looker Studio, Excel, or similar) to create compelling dashboards and reports Excellent communication skills in English Ability to translate fuzzy business requirements from diverse stakeholders into analytical requirements.
MySQL Python Google BigQuery Gitlab What you will do Manage your team independently and take responsibility for the team’s output as well as end-to-end feature conception & planning Steer an experienced development team within an agile working culture (SCRUM, Kanban) – organize and moderate agile meetings (e.g., standup, planning, retrospective, feature demonstrations, etc.) Work data-driven, based on reports and analyses, to derive actions oriented toward customer needs Manage and communicate with all relevant stakeholders Understand stakeholder demands, needs, and issues – translate them into actionable & feasible product requirements and build scalable tech solutions Triaging operative issues, identifying technical dependencies, and evaluating business impact Lead cross-team projects and collaborate closely with other tech teams to execute end-to-end solutions Who you are Master’s degree or equivalent in a relevant field 7–10 years of experience in product management for tech products within software development, focused on backend systems Proven expertise in agile methodologies and collaboration with developers, data scientists, and QA managers Strong understanding of technology, business processes, and functional dependencies Hands-on experience with e-commerce systems, ideally in retail Skilled in IT project management and leading cross-functional initiatives At least 2 years of team leadership experience Analytical, detail-oriented, and customer-focused with a proactive mindset Exceptional communication skills in English, adaptable to diverse perspectives Comfortable in international work environments, with a focus on efficiency and solutions Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Laracast account for free Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office Remote AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU.
MySQL Python Google BigQuery Gitlab What you will do Conduct in-depth analyses on shop user behavior to uncover actionable insights Drive shop optimization and growth by providing analytical insights to Business and Product Owners and influencing product enhancements Shape the success metrics for our shop, developing and monitoring KPIs that directly impact millions of users’ shopping experiences Provide full-cycle A/B test analytical support to optimize shop performance Define tracking requirements and support QA of tracking implementations to ensure data accuracy and reliability Design and implement advanced dashboards, enabling self-service analytics across the organization Collaborate with multiple stakeholders across the organization to answer shop-related questions with analytical insights, supporting business decision-making Who you are Advanced proficiency in SQL for complex data analysis and querying large datasets Expertise in e-commerce KPIs and funnel analysis Solid understanding of web analytics and experience working with frontend tracking data (GA4 experience is a plus) Experience with data visualization tools (e.g., Looker Studio, Tableau, or similar) to create compelling dashboards and reports Advanced knowledge of A/B testing methodology and statistical analysis for experiment design and interpretation Strong understanding of customer segmentation and cohort analysis in the e-commerce context Proactive and self-driven, with the ability to work independently and drive projects from conception to completion Collaborative mindset, adept at working with cross-functional teams and building strong relationships with stakeholders Pragmatic approach to problem-solving, consistently delivering efficient, data-driven solutions.
Furthermore, the team is responsible for building an ETL platform used by other stakeholders and the team itself, such as for generating financial reports. What you will do: Development and evaluation of statistical models and algorithms for complex marketing issues Independent analysis of complex data with the aim of identifying new insights and potential for performance optimization Identifying direct and indirect correlations between relevant key figures and deriving recommendations for action Linking and using the content of data from tracking systems and other reporting sources Support in the further development and testing of performance-relevant (attribution) models Initiation and further development of prediction and classification models using machine learning algorithms Who you are: You bring at least seven years of hands-on experience in Data Engineering, ideally in an agency, e-commerce, or performance-driven environment You have initial experience with machine learning algorithms and a solid understanding of common data analysis methods such as regression and clustering; knowledge of marketing attribution models is a strong plus You are proficient in SQL and either Python or R (both are a bonus) Experience with Dagster or comparable data orchestration tools is highly appreciated You are naturally curious, enjoy exploring new topics, statistical methods, and emerging technologies, and stay up to date with current technical developments Benefits Hybrid working Täglich frisches Obst Sportkurse Freier Zutritt zur code.talks Exklusive Mitarbeiter Rabatte Kostenlose Getränke Sprachkurse Kostenloser Laracasts Account Company Events Relocation Unterstützung Mobilitätszuschlag State-of-the-art Technologien Zentrale Lage Flexible Arbeitszeiten Betriebliche Altersvorsorge Weiterbildungs- angebote Hunde erlaubt AY Academy Feedbackkultur Firmenfahrrad YOU ARE THE CORE OF ABOUT YOU.
Furthermore, the team is responsible for building an ETL platform used by other stakeholders and the team itself, such as for generating financial reports. What you will do: Prepare and structure topics, requirements, and stakeholder requests Answer stakeholder questions and create clear, reliable documentation Support and drive new projects from concept phase to implementation Manage and refine incoming requests via the team’s ticketing workflow Derive and define development tasks based on business and data needs Analyze data flows and assess the impact of changes on existing data deliverables Evaluate new data sources and identify opportunities for process optimization Ensure transparency and quality of KPIs and financial data Who you are: 1+ years of experience in a Technical Business Analyst, Data, or similar role Hands-on mentality and strong willingness to learn Experience working with data and IT systems Solid SQL skills (BigQuery is a plus) Understanding of data structures and data flows Basic programming knowledge is a nice to have Additional information: **Working model: Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg or Berlin on a weekly basis.
As a Principal position, this role requires a high degree of autonomous working and reports directly to the Director of Engineering. You will be the primary technical lead responsible for all app teams, driving technical discussions and ensuring our solutions are robust and forward-thinking.
Furthermore, the team is responsible for building an ETL platform used by other stakeholders and the team itself, such as for generating financial reports. What you will do: Development and evaluation of statistical models and algorithms for complex marketing issues Independent analysis of complex data with the aim of identifying new insights and potential for performance optimization Identifying direct and indirect correlations between relevant key figures and deriving recommendations for action Linking and using the content of data from tracking systems and other reporting sources Support in the further development and testing of performance-relevant (attribution) models Initiation and further development of prediction and classification models using machine learning algorithms Who you are: You bring at least two years of hands-on experience in Data Engineering, ideally in an agency, e-commerce, or performance-driven environment You have initial experience with machine learning algorithms and a solid understanding of common data analysis methods such as regression and clustering; knowledge of marketing attribution models is a strong plus You are proficient in SQL and either Python or R (both are a bonus) Experience with Dagster or comparable data orchestration tools is highly appreciated You are naturally curious, enjoy exploring new topics, statistical methods, and emerging technologies, and stay up to date with current technical developments Additional information: **Working model: Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg or Berlin on a weekly basis.
Own and continuously improve the sorting & ranking logic by balancing commercial KPIs (e.g. conversion, revenue, margin), customer relevance, and operational constraints Work data-driven, leveraging A/B testing, reports, and analyses to derive actions that are truly oriented towards customer needs and business impact Collaborate closely with Data Science and Engineering to implement scalable, performant, and AI-supported ranking solutions Manage and communicate with all relevant stakeholders across Business, Tech, and Analytics Translate stakeholder demands, commercial goals, and operational requirements into actionable and scalable product solutions Triage operative issues, identify technical dependencies, and evaluate business impact Lead cross-team initiatives and collaborate closely with other Tech Teams (e.g.
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.